Wen PW28

21
TROUBLESHOOTING
IMPORTANT: If trouble persists, please call our customer help line at (800) 232-1195 M-F 8-5 Central Time.
Problem Cause Solution
Engine will not start Engine switch is set to
“OFF”
Set engine switch to
“ON”.
Choke lever is set to “Run” Turn choke lever to “Start”
Engine is out of fuel Add gasoline
Engine is lled with con-
taminated or old gasoline
Change the gasoline in the gas tank
Spark plug is dirty Clean spark plug
Spark plug is broken Replace with Torch F7RTC spark plug
Water pressure is weak Water supply is restricted Inspect garden hose for leaks. Make sure you
are using a large enough garden hose (min.
3/4 inch diameter)
Water not turned on to full
power
Turn on water source all the way
Not using high pressure
nozzle
Change nozzle
Detergent and spray do
not mix
Detergent hose is not sub-
merged or has disconnected
Make sure hose is connected and submerged
in the detergent
Black soap nozzle is needed Use the black soap nozzle
Pump fails to produce
pressure or pressure is
inconsistent
Water supply is restricted Inspect garden hose for leaks. Make sure you
are using a large enough garden hose (min.
3/4 inch diameter)
Water not turned on full
power
Open water source all the way
Nozzle is clogged Clean nozzle
Spray gun leaks Check spray gun connection or replace spray
gun
Air trapped in line Squeeze trigger handle to remove air
Inlet hose screen is clogged Clean inlet
Water supply is over 100°F Use cool water supply
Pump is faulty Contact service department