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Wen PW28 - User Manual

Wen PW28
26 pages
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Model # PW28
2800 PSI
bit.ly/WENvideo
Your new tool has been engineered and manufactured to WEN’s highest standards for dependability,
ease of operation, and operator safety. When properly cared for, this product will supply you years
of rugged, trouble-free performance. Pay close attention to the rules for safe operation, warnings,
and cautions. If you use your tool properly and for intended purpose, you will enjoy years of safe,
reliable service.
IMPORTANT:
NEED HELP? CONTACT US!
Have product questions? Need technical support?
Please feel free to contact us at:
800-232-1195
techsupport@wenproducts.com
WENPRODUCTS.COM
(M-F 8AM-5PM CST)
PRESSURE WASHER

Questions and Answers

  • E
    ericrobertsAug 4, 2025
    Why is my Wen PW28 Pressure Washer engine not starting?
    • M
      Michael HerreraAug 4, 2025
      Your Wen Pressure Washer engine might fail to start due to several reasons: the engine switch may be set to the “OFF” position (set it to “ON”), the choke lever may be set to “Run” (turn it to “Start”), the engine may be out of fuel (add gasoline), the engine may be filled with contaminated or old gasoline (change the gasoline), the spark plug may be dirty (clean it), or the spark plug may be broken (replace it with a Torch F7RTC spark plug).
  • R
    Robin MendezAug 11, 2025
    What to do if my Wen PW28 Pressure Washer pump fails to produce pressure or pressure is inconsistent?
    • J
      Jimmy RomeroAug 12, 2025
      If your Wen Pressure Washer pump isn't producing pressure or the pressure is inconsistent, it could be due to a few reasons. Check for the following: * A restricted water supply: Inspect the garden hose for leaks and ensure you're using a large enough hose (min. 3/4 inch diameter). * Water not turned on to full power: Open the water source completely. * A clogged nozzle: Clean the nozzle. * Spray gun leaks: Check the spray gun connection or replace the spray gun. * Air trapped in the line: Squeeze the trigger handle to remove air. * Clogged inlet hose screen: Clean the inlet. * Water supply exceeding 100°F: Use a cool water supply.
  • P
    Phyllis HughesAug 19, 2025
    Why is the water pressure weak on my Wen PW28?
    • J
      Joanne PalmerAug 19, 2025
      Weak water pressure in your Wen Pressure Washer could be caused by a restricted water supply (inspect the garden hose for leaks and ensure you are using a large enough garden hose with a minimum of 3/4 inch diameter), the water not being turned on to full power (turn the water source on all the way), or not using a high-pressure nozzle (change the nozzle).
  • Z
    Zachary SmithAug 27, 2025
    How to fix detergent and spray not mixing on Wen PW28?
    • L
      Leslie WagnerAug 27, 2025
      If the detergent and spray are not mixing on your Wen Pressure Washer, ensure the detergent hose is connected and submerged in the detergent. Also, make sure you are using the black soap nozzle.

Summary

Safety Information

General Safety Procedures

DANGER: CARBON MONOXIDE

Highlights the dangers of carbon monoxide poisoning from pressure washer exhaust and necessary precautions.

Gasoline Safety Warnings

Warnings about flammable gasoline vapors, open flames, smoking, and proper refueling procedures.

Pressure Washer Preparation

Operation

Carbon Monoxide Safety

Crucial safety warning about carbon monoxide risks when operating the pressure washer indoors.

Starting Pressure Washer

Step-by-step guide to starting the pressure washer engine, including choke and recoil starter usage.

Stopping Pressure Washer

Procedure for safely shutting down the pressure washer, including turning off the engine and releasing pressure.

Maintenance;Care

Checking the Oil

Detailed instructions on how to check the engine oil level using the dipstick before starting the unit.

Changing Oil

Steps for draining old oil and refilling the engine with new oil as per the maintenance schedule.

Troubleshooting

Wen PW28 Specifications

General IconGeneral
Hose Length20 ft
Power SourceElectric
Motor13 Amp
Weight17.2 lbs
Flow Rate1.6 GPM

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