STORING THE PRESSURE WASHER FOR EXTENDED PERIODS:
1. Drain the fuel tank (see “Draining the Fuel Tank” in the “Maintenance” section).
2. Change oil.
3. Do not obstruct any ventilation openings.
4. Keep the pressure washer in a cool dry area.
TRANSPORTING THE PRESSURE WASHER:
1. Tighten fuel cap. Drain the fuel tank if possible.
2. Always keep the pressure washer upright. Do not lay it down sideways.
WARNING: Stop using the tool immediately if any of the following problems occur. Repairs and
replacements should only be performed by an authorized technician. For any questions, please contact
our customer service at (800) 232-1195, M-F 8-5 CST or email us at techsupport@wenproducts.com.
PROBLEM CAUSE SOLUTION
Engine will not start
Engine switch is set to “OFF” Set engine switch to “ON”
Choke is open Close the choke
Engine is out of fuel Add gasoline
Engine is filled with contaminated or old gasoline Change the gasoline in the gas tank
Spark plug is dirty Clean spark plug
Spark plug is broken Replace spark plug
Generator is not on level surface
Move generator to a level surface to prevent low
oil shutdown from triggering
Oil is low Add or replace oil
Water pressure is weak
Water supply is restricted
Inspect garden hose for leaks. Make sure you are
using a large enough hose (min. 3/4” diameter)
Water is not turned on to full power Open water source all the way
Not using high pressure nozzle Change nozzle
Detergent and spray do not mix
Detergent hose is not submerged or has disconnected
Make sure hose is connected and submerged in
the detergent
Black soap nozzle needed Use soap nozzle
Pump fails to produce pressure or
pressure is inconsistent
Water supply is restricted
Inspect garden hose for leaks. Make sure you are
using a large enough hose (min. 3/4” diameter)
Water not turned on full power Open water source all the way
Nozzle is clogged Clean nozzle
Spray gun leaks Check spray gun connection or replace spray gun
Air in line Squeeze trigger handle to remove air
Inlet hose screen is clogged Clean inlet
Water supply is over 100° F Use cool water supply
Pump is faulty
Contact customer service at 1-800-232-1195 for
assistance.
TRANSPORTATION & STORAGE
TROUBLESHOOTING GUIDE
21
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