WFCO POWER PRO BASIC - Page 42

42
VI. TROUBLESHOOTING
Power Pro Troubleshooting Guide
Issue Solution 1 Solution 2 Solution 3 Solution 4
Bluetooth light
is blue but
there is no
device
connected.
Turn
-
off last
connected device's
Bluetooth.
Press and hold BT
button on panel
for 10 seconds.
Button will flash
white, erasing all
connected
devices.
Restart panel. To do
this, disconnect
shore power and
battery. Reconnect
shore power and/or
battery.
Contact WFCO
tech support at
574-294-8997.
Panel not
responding to
wake up
words.
In APP settings,
ensure 'RV Voice
Control' is enabled.
Restart panel. To
do this,
disconnect shore
power and
battery.
Reconnect shore
power and/or
battery.
Contact WFCO tech
support at 574-294-
8997.
OTA update is
not successful.
Click 'Retry' if
prompted on
phone.
Close out APP,
force stop APP,
clear APP data
and cache, if
possible.
Restart panel. To do
this, disconnect
shore power and
battery. Reconnect
shore power and/or
battery.
Contact WFCO
tech support at
574-294-8997.
Light zone
voice
commands are
not matching
RV unit layout.
Reconfigure light
zone names in APP.
Contact WFCO
tech support at
574-294-8997.
Panel is
unresponsive.
Restart panel. To do
this, disconnect
shore power and
battery. Reconnect
shore power and/or
battery.
Contact WFCO
tech support at
574-294-8997.