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Whirlpool WHES18 User Manual

Whirlpool WHES18
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PRODUCT REGISTRATION
AND WARRANTY EXTENSION
Please register your product on
whirlpoolwatersolutions.com
See warranty page for
extended warranty details.
How to install, operate
and maintain your Demand
Controlled Water Softener
Model WHES18
7385281 (Rev. C 2/3/21)
Manufactured and warranted by
Water Channel Partners
1890 Woodlane Drive
Woodbury, MN 55125
System tested and certified by NSF International
against NSF/ANSI Standard 44
for hardness reduction and efficiency,
and certified to NSF/ANSI Standard 372.
®
If you have any questions or concerns when
installing, operating or maintaining your water
softener, call our toll free number:
1-866-986-3223
or visit whirlpoolwatersolutions.com
When you call, please be prepared to provide
the model and serial number of your product,
found on the rating decal, typically located on
the rim below the salt lid.
Installation and Operation Manual
CLICK ANYWHERE on THIS PAGE to RETURN to WHIRLPOOL WATER SOFTENERS & CONDITIONERS at
InspectApedia.com
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Whirlpool WHES18 Specifications

General IconGeneral
BrandWhirlpool
ModelWHES18
CategoryWater Dispenser
LanguageEnglish

Summary

Dimensions

Specifications & Performance Claims

Water Softener Safety

Before You Start

Essential preparation steps and safety considerations before beginning installation or operation.

Inspect Shipment

Water Conditioning Information

Details on water quality factors like iron and sediment affecting softener performance.

Installation Requirements

Location Requirements

Criteria for selecting an optimal and safe installation location for the water softener.

Plumbing Codes

Adherence to national, state, and local plumbing codes for installation.

Air Gap Requirements

Specific requirements for drain hose air gaps to prevent backflow.

Valve Drain Requirements

Instructions and options for connecting the valve drain hose.

Inlet / Outlet Plumbing Options

Guidance on different types of pipe and bypass valve configurations for connections.

Installation Instructions

Typical Installation

Overview of the standard installation process and connection points.

Turn Off Water Supply

Procedure for safely shutting off the main water supply before installation.

Install the Brine Tank Overflow Elbow

Step-by-step guide for installing the overflow elbow in the brine tank.

Move the Water Softener into Place

Instructions for positioning the unit, including weight warnings.

Grounding Information

Essential grounding procedures for installations on metal plumbing.

Complete Inlet and Outlet Plumbing

Detailed instructions for connecting the water inlet and outlet pipes.

Install Valve Drain Hose

Steps for correctly installing and securing the valve drain hose.

Install Salt Storage Tank Overflow Hose

Procedure for connecting the overflow hose to the salt storage tank.

Test for Leaks

Steps to check for water leaks after completing plumbing connections.

Add Water and Salt to the Salt Storage Tank

Instructions for filling the salt tank with water and salt.

Plug in the Power Supply

Guidance on connecting the power supply to the unit.

Sanitize the Water Softener / Sanitize After Service

Procedure for sanitizing the softener before or after service.

Programming the Water Softener

Clean Reminder

Understanding the 'CLEAn' indicator and how to reset it.

Set Time of Day

Instructions for setting the current time on the softener's control panel.

Set Water Hardness Number

How to input the water hardness level for optimal performance.

Set Recharge (Regeneration) Time

Configuring the preferred time for the automatic regeneration cycle.

Start a Recharge

Manual initiation of the regeneration cycle for cleaning and testing.

Customizing Features / Options

Recharge Now

Initiating an immediate regeneration cycle using the RECHARGE button.

Recharge Tonight

Scheduling an immediate recharge to occur at the next preset time.

Salt Efficiency

Enabling a feature for increased salt efficiency, potentially more frequent recharges.

Maximum Days Between Regenerations

Setting a manual limit for the number of days between automatic regenerations.

12 or 24 Hour Clock

Option to switch the display between 12-hour and 24-hour time formats.

Routine Maintenance

Power Outage Memory

How the system retains settings during power interruptions.

Water Softener Cleanser

Recommended procedure for using the water softener cleanser.

Adding Salt

Guidance on checking and refilling the salt storage tank with appropriate salt.

Breaking a Salt Bridge

Identifying and resolving salt bridging issues in the brine tank.

Cleaning the Nozzle & Venturi

Procedure for cleaning the nozzle and venturi for optimal brine draw.

Troubleshooting

Automatic Electronic Diagnostics

Understanding error codes displayed by the unit's self-diagnostic system.

Manual Advance Diagnostics

Using diagnostic modes to check valve operation and system cycles.

Resetting to Factory Defaults

Procedure to reset all settings to their original factory default values.

Manual Advance Regeneration Check

Detailed steps to manually cycle through regeneration to verify function.

Water Softener Exploded View

Water Softener Parts List

Valve Exploded View

Valve Parts List

Warranty Information

Extend Your Warranty

Information on extending the factory warranty using specific cleaner.

Water Softener Warranty Details

Details of the one-year full and limited warranties for the water softener.

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