Microwave oven will
not operate
Check the following:
Magnetron: Try to heat 1 cup (250 mL) of cold water for 2 minutes at 100% cooking p
ower. If water does not heat, try the steps in the bullets below. If microwave oven still
does not operate, call for service.
Door: Firmly close door. On some models, if a packaging spacer is attached to the in
side of the door, remove it, then firmly close door.
If a message about the door appears in the display, the door has been closed for 5 m
inutes or more without the microwave oven being started. This occurs to avoid uninte
nded starting of the microwave oven. Open and close the door, then start the cycle.
Control: Make sure control is set properly. Make sure Control Lock is off. Make sure
Demo mode (on some models) is off.
Microwave oven mak
es humming noise
This is normal and occurs when the power supply in the magnetron cycles on.
Microwave oven door
looks wavy
This is normal and will not affect performance.
Turntable will not ope
rate
Check the following:
Turntable: Make sure turntable is correct side up and is sitting securely on the turntab
le support. See the “Turntable” section.
Turntable support: Remove turntable. Remove and clean turntable hub, support, and
rollers. Replace hub, support, and turntable. Place 1 cup (250 mL) of water on the tur
ntable, then restart the microwave oven. If it still is not working, call for service. See t
he “Warranty” section. Do not operate the microwave oven without turntable and turn
table support working properly.
Turntable alternates r
otation directions
This is normal and depends on motor rotation at the beginning of the cycle.
Display shows mess
ages
A flashing “0:00” means there has been a power failure. Reset the clock.
Display shows time c
ountdown, but the m
icrowave oven is not
operating
Check the following:
Timer: See the “Timer” section.
Tones are not soundi
ng
Check the following:
Tones: See the “Tones” section.
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