Whitfield Profile 20 FS

Other manuals for Whitfield Profile 20 FS

Installation And Operator's Manual48 pages

Questions and Answers

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Angel OlsonJul 29, 2025
Why does my Whitfield Profile 20 FS Pellet stove keep shutting down?
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  Crystal MillerJul 30, 2025
  Your Whitfield Pellet stove might be shutting down due to several reasons. It could be simply out of fuel, so refill the hopper. Alternatively, the high limit temperature switch may have tripped; in that case, allow the appliance to cool for an hour before relighting. If the stove operates at a medium to high burn rate with the room air blower set to low, increase the blower speed. If the problem continues, especially at lower burn rates, the high limit thermal switch might need replacement by an authorized dealer. Also, ensure that the damper is adjusted correctly to avoid too much combustion air for the fuel amount.
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Joseph MurrayAug 11, 2025
What to do if my Whitfield Stove fire goes out automatically?
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  Katherine WeaverAug 11, 2025
  If your Whitfield Stove fire goes out or shuts down automatically, it could be due to several reasons. The stove might be out of fuel, or the pellets are not feeding correctly. Another reason might be that the high limit temperature switch has tripped. In some cases, there may be too much combustion air for the amount of fuel. Refill the hopper if it's empty. Allow the stove to cool for an hour and then try re-lighting it. If the stove has been running at a medium to high burn rate and the convection fan has been turned down low, increase the fan speed. If the issue continues, especially at lower burn rates, your authorized dealer should replace the high limit snap switch. Also, adjust the damper to reduce the combustion airflow.
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Catherine JohnsonAug 16, 2025
How to fix a Whitfield Stove when pellets will not feed?
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  wyatthunterAug 16, 2025
  If pellets are not feeding in your Whitfield Stove, the hopper might be empty, so refill it. There may be a blockage in the pressure tap or hose. In that case, have your authorized Lennox Hearth Products dealer diagnose the problem and clean or replace any necessary parts. Gently tap the auger motor. Other potential causes could be a defective auger motor or circuit board, a blocked pressure switch tap or hose, back pressure in the venting tripping the pressure switch, the thermostat being in standby mode, disconnected thermostat wires, a tripped high limit switch, a disengaged door switch (Profile? 30 FS and Profile? 30 INS), or misaligned self-aligning bearings in the auger motor.
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David JonesAug 20, 2025
Why does my Whitfield Stove fire burn with a lazy orange flame?
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  johnsoncharlesAug 20, 2025
  A lazy orange flame in your Whitfield Stove, accompanied by pellet build-up and a sooted window, indicates insufficient combustion air. Remove any clinkers or ash from the grate that might be blocking the primary air holes. If needed, switch to a better grade of fuel. Ensure the damper is open enough for the fuel feed rate. Check that the heat exchange tubes aren't coated with ash, and clean the internal exhaust ducts. Inspect the door gasket seal by using a thin strip of paper around the door; replace the gasket if there's no friction. Check for blockages in the air inlet tube or exhaust pipe and clean if necessary. Close ash slide plates. Your authorized Lennox Hearth Products dealer should check your combustion blower.
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Dustin DavenportAug 25, 2025
What to do if the blowers won't operate on my Whitfield Stove?
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  Catherine LopezAug 25, 2025
  If the blowers on your Whitfield Stove won't operate when you press the start button, first, check that the stove is properly plugged into the wall outlet and that the circuit breaker hasn't tripped. Also, inspect the wire connections on the high limit snap switch and the control board.
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Amanda DuncanNov 1, 2025
What to do if Whitfield Pellet stove fire burns with orange flame and has excessive glass soot?
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  vowensNov 1, 2025
  If your Whitfield Pellet stove's fire burns with a lazy orange flame, pellets build up in the grate, and there's excessive glass soot, it indicates insufficient combustion air. Perform maintenance by cleaning the UltraGrate™, clean-out ports, exhaust flow passages, venting system, and exhaust blower intake. Remove any clinkers or ash obstructing the primary air holes in the UltraGrate. Ensure the heat exchange tubes are free of ash and clean internal exhaust ducts. Check the door gasket seal and replace if necessary. Inspect for blockages in the air inlet tube or exhaust pipe. Also, inspect the glass seal. Adjust the fuel trim down for faster-feeding fuels or switch to a better fuel grade. Ensure the damper is open enough for the fuel amount. Have your dealer check the exhaust blower and v...
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Monica MillerNov 6, 2025
How to fix Whitfield Profile 20 FS Pellet stove when pellets will not feed?
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  Lisa ThomasNov 6, 2025
  If pellets are not feeding into your Whitfield Pellet stove, start by refilling the hopper if it's empty. Check for any blockages in the pressure tap or hose. If the issue persists, have your authorized Lennox Hearth Products dealer diagnose the problem and replace any defective parts, as the auger motor or control board may be defective. Also, if it is a new installation check for excessive 90? bends, long horizontal runs or excessive vertical run of 3” pipe. Possibly change to 4” pipe. If older installation check for excessive ash accumulation in pipe or other obstructions. Clean out pipe. Ensure the thermostat isn't in standby mode and the wires are connected. If the high limit thermal switch tripped, allow the stove to cool and increase the room air blower setting. If the door switch i...