Whitfield Profile 30 FS-2

Questions and Answers

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anthony37Aug 8, 2025
Why does my Whitfield Profile 30 FS-2 Pellet stove keep shutting down?
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  Samantha SantosAug 8, 2025
  Your Whitfield Pellet stove might be shutting down due to several reasons. It could be simply out of fuel, so refill the hopper. Alternatively, the high limit temperature switch may have tripped; in that case, allow the appliance to cool for an hour before relighting. If the stove operates at a medium to high burn rate with the room air blower set to low, increase the blower speed. If the problem continues, especially at lower burn rates, the high limit thermal switch might need replacement by an authorized dealer. Also, ensure that the damper is adjusted correctly to avoid too much combustion air for the fuel amount.
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fstewartNov 16, 2025
What to do if Whitfield Profile 30 FS-2 Pellet stove fire burns with orange flame and has excessive glass soot?
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  Jennifer RomeroNov 16, 2025
  If your Whitfield Pellet stove's fire burns with a lazy orange flame, pellets build up in the grate, and there's excessive glass soot, it indicates insufficient combustion air. Perform maintenance by cleaning the UltraGrate™, clean-out ports, exhaust flow passages, venting system, and exhaust blower intake. Remove any clinkers or ash obstructing the primary air holes in the UltraGrate. Ensure the heat exchange tubes are free of ash and clean internal exhaust ducts. Check the door gasket seal and replace if necessary. Inspect for blockages in the air inlet tube or exhaust pipe. Also, inspect the glass seal. Adjust the fuel trim down for faster-feeding fuels or switch to a better fuel grade. Ensure the damper is open enough for the fuel amount. Have your dealer check the exhaust blower and v...
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Jeff CisnerosNov 26, 2025
How to fix Whitfield Pellet stove when pellets will not feed?
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  andersongeorgeNov 26, 2025
  If pellets are not feeding into your Whitfield Pellet stove, start by refilling the hopper if it's empty. Check for any blockages in the pressure tap or hose. If the issue persists, have your authorized Lennox Hearth Products dealer diagnose the problem and replace any defective parts, as the auger motor or control board may be defective. Also, if it is a new installation check for excessive 90? bends, long horizontal runs or excessive vertical run of 3” pipe. Possibly change to 4” pipe. If older installation check for excessive ash accumulation in pipe or other obstructions. Clean out pipe. Ensure the thermostat isn't in standby mode and the wires are connected. If the high limit thermal switch tripped, allow the stove to cool and increase the room air blower setting. If the door switch i...

Summary

Safety and Warnings

General Appliance Warnings

Key safety warnings about hot surfaces, supervision, and general appliance hazards.

Important Safety Information

Crucial safety advice, including fuel restrictions, operational hazards, and proper grounding.

Packaging and Listing Information

Packaging List

Details of items included with the pellet stove packaging.

Listing and Testing Information

Information on safety certifications and testing standards for the appliance.

Installation Planning

Consulting Local Authorities

Consulting local authorities for code requirements and permits before installation.

Electrical and Power Requirements

Specifications for electrical connections and power supply needs.

Location Selection

Factors and considerations for choosing an appropriate location for the stove.

Floor Protection and Hearth Extension

Profile 30 FS-2 Floor Protection

Specific floor protection requirements for the Profile 30 FS-2 model.

Alternate Material Guidelines

Guidelines for using alternate materials for floor protection and hearth extensions.

Clearances for Free-Standing Models

Profile 20 FS-2 Clearances

Table of minimum clearances for the Profile 20 FS-2 to combustibles.

Profile 30 FS-2 Clearances

Table of minimum clearances for the Profile 30 FS-2 to combustibles.

Insert Clearances and Hearth Protection

Insert Model Clearances

Clearances and hearth protection for the Profile 30 INS-2 fireplace insert.

Fireplace Warning Label

Important warning label to be affixed to the fireplace when installing an insert.

Manufactured Home Installation

Free-Standing Model Requirements

Additional instructions for free-standing models in manufactured homes.

Exhaust Vent Pipe Guidelines

Guidelines for installing exhaust vent pipes in manufactured homes.

Thermostat Installation

Venting Requirements

Location and Configuration

Choosing a location and vent configuration for optimal performance.

Type of Pipe

Specifications and type of pipe required for venting the appliance.

Vent Pipe Sizing and Clearances

Vent Pipe Sizing

Determining the correct diameter and length for the vent pipe.

Pipe Clearances and Requirements

Clearances and requirements for installing vent pipes.

Chimney Height Requirements

Site-Built Residential Homes

Required chimney height specifications for residential homes.

Manufactured Homes

Required chimney height specifications for manufactured homes.

Determining Vent Pipe Size

Standard Horizontal Vent Installation

Horizontal Installation Configurations

Vertical Installation Configurations

Installation Into Existing Fireplaces

Fireplace Insert Installation Diagrams

Full Chimney Reline

Procedure for relining the chimney for fireplace insert installations.

Horizontal Direct Vent

Diagrams for horizontal direct vent installation of fireplace inserts.

Control Board Operation

Stove ON;OFF and Heat Select

Function of power and heat adjustment buttons on the control board.

Blower and Fault Mode Indicators

Control for blower speed and indication of fault conditions.

Flame Detection Sequence

Description of the sequence after flame detection during startup.

Fuel Delivery and Operation Modes

Fuel Delivery Rate

Information on fuel feed rates for different heat settings.

Start-Up, Manual, and Automatic Operation

Procedures for initial start-up, manual, and automatic thermostat operation.

Operation Procedures

Lighting and Shutdown

Steps for lighting the stove without an igniter and safe shutdown.

Damper Adjustment and Safety Features

Damper function, adjustment, and automatic safety features like overheating protection.

Fuel Information and Routine Maintenance

Fuel Handling and Specifications

Approved fuel types, specifications, and clinkering/ash management.

Routine Maintenance Overview

General guidelines for routine cleaning and maintenance of the stove.

Window Wash Cleaning

Ash Clean-Out Ports and UltraGrate

Accessing Ash Clean-Out Ports

Instructions for accessing and cleaning ash clean-out ports.

UltraGrate (Burn Grate) Maintenance

Inspection and cleaning of the burn grate for optimal airflow.

Ash Management and Creosote Removal

Ash Slide Plate and Ash Pan

Operation of ash slide plate and emptying ash pans for different models.

Creosote and Exhaust Passage Maintenance

Creosote removal and cleaning of exhaust passages and vent pipes.

Door Seal and Photoeye Maintenance

Door Rope Gasket

Checking and replacing the door rope gasket for a proper seal.

Photoeye Cleaning

Cleaning and maintenance of the photoeye filter for proper operation.

Photoeye Access

Minor Maintenance and Cleaning

Motor Lubrication

Note regarding permanent lubrication of blower motors.

Rear Stove Compartment Cleaning

Instructions for cleaning the rear compartment of the stove.

Small Area Paint Touch-up

Procedure for touching up minor paint blemishes on the stove.

Specifications: Profile 20 FS-2

Specifications: Profile 30 FS-2

Specifications: Profile 30 INS-2

Component Definitions

Air Flow Components

Definitions for Air Wash, Room Air Blower, and Exhaust Blower functions.

Control and Safety Components

Definitions for Auger Motor, Thermal Switches, Door Switch, Photoeye, and Pressure Switch.

Troubleshooting

Flame and Feed Issues

Troubleshooting for flame appearance, pellet feed, and auto-shutdown issues.

Stove Wont Light or Feed

Diagnosing problems related to ignition failure or lack of pellet feed.

Replacement Parts List

Door and Body Components

Part numbers and descriptions for door and body components.

Electrical Parts

Part numbers and descriptions for electrical components.

Replacement Parts List (Continued)

Firebox, Auger, and Miscellaneous Parts

Parts for firebox, auger system, and other miscellaneous components.

Optional Accessories

Installation Tips

Installation Type and Venting

Guidance on selecting installation type and understanding venting requirements.

Manufactured Home and Clearances

Requirements for manufactured homes and maintaining clearances.

Simple Operating Instructions

Startup and Preparation

Steps for preparing the stove and initiating the startup sequence.

Operation and Shutdown

Adjusting heat settings, operating the stove, and safe shutdown procedures.

Ownership Records