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Custom ear-tip
The ear-set
Make sure that your ear-set is clean and free of earwax
and moisture. Use a soft cloth to wipe the ear-set at
regular intervals. If the ear-set tubing is plugged, it
must be cleaned. Remove the ear-set from the hearing
aid. Then clean the ear-set with the cleaning thread
(no. 3). Consult your hearing care professional. Never
attempt to disconnect the ear-tip from the tubing. Nev-
er use alcohol or other cleaning solutions to clean the
ear-set.
Holding the hearing aid
securely at the neck as
shown in the diagram,
pull the tubing and hook
off the hearing aid.
Pass the cleaning thread
through the ear-set until
the end of the thread is
visible at the sound outlet
of the Custom ear-tip.
If the tubing needs to be changed
The process involved in changing the tubing for Cus-
tom ear-tip solutions requires experience and the ap-
propriate tools. Therefore we recommend that you
contact your hearing care professional if the tubing
needs replacement. Do not attempt to make any
changes on your own.
Please note:
If the ear-set tubing becomes slack, stiff, yellow or
cracked, it must be replaced. Please contact your
hearing care professional for help with this. Never at-
tempt to exchange any part of the ear-set yourself.
If the Custom ear-tip no longer fits your ear, contact
your hearing care professional. The Custom ear-tip
may need to be changed or adjusted.
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