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Custom ear-tip
In case of malfunction
If the hearing aid is dead, it could be because:
The hearing aid is not turned on. Make sure that the
battery drawer is closed.
The battery is dead or does not work. Insert a new bat-
tery. Make sure the battery is placed correctly.
The sound outlet of the ear-tip is blocked. Clean the ear-
tip and tubing. See page 58 for detailed instruc-
tions.
If the hearing aid volume is not powerful enough, it
could be because:
The battery is nearly exhausted. Insert a new battery.
The sound outlet of the ear-tip is blocked. Clean the ear-
tip and tubing. See page 58 for detailed instruc-
tions.
Your ear is blocked by earwax. Contact your ENT doc-
tor/physician.
Your hearing may have changed. Contact your hear-
ing care professional.
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If the hearing aid whistles continuously, it could be
because:
Your ear is blocked by earwax. Contact your ENT doc-
tor/physician.
The tubing is broken. Contact your hearing care pro-
fessional to have the tubing replaced.
The tubing is yellow and stiff. Contact your hearing
care professional to have the tubing replaced.
The hook is cracked. Contact your hearing care profes-
sional to have the tubing replaced.
The ear-tip is not correctly placed in your ear canal. Take
the ear-tip out and reinsert it.
The ear-tip fit is too loose. Contact your hearing care
professional.
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