Widex M-DEX - Page 87

Problem Possible cause Solution
BT icon in M-DEX is
blue but there is no
connection to tele-
phone
M-DEX has been paired
with a different device,
and has established
contact with it
Turn BT off on the ac-
tive equipment or reset
Bluetooth settings and
pair telephone again
Your M-DEX is on but
the display is black
Keylock is activated Press No > Menu
Sound from Blue-
tooth/jack too low
and/or noisy
Sound not turned up
loud enough
Turn up the volume of
the device connected
to the M-DEX and turn
down to a suitable vol-
ume on the M-DEX
M-DEX takes a long
time to charge or does
not charge at all
Charger used is not the
correct one
Use the charger includ-
ed with your M-DEX
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