Widex M-DEX - Page 88

Problem Possible cause Solution
Program shown in
M-DEX not the same
as in the hearing aid
M-DEX and hearing aid
not matched correctly
Ask your hearing care
professional to match
again
Incoming call screen is
shown but no tele-
phone ringing tone is
heard in the hearing
aids
Some telephones do
not produce a ringing
tone in the hearing aids
if telephone is set to si-
lent
Turn off the silent func-
tion on your mobile
phone
The M-DEX is not within
range
Move it within range
(up to 50 cm/1½ feet)
When a telephone key
is pressed, the hearing
aids beep and change
to another program
Some telephones send
keypad tone to the
M-DEX
Turn off keypad tone
on the telephone
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