Product support
Help is always at hand
Help and assistance
If you require any technical guidance or find that your 100cm Range Cooker is not operating as intended, a
simple solution can often be found in the Troubleshooting section of these instructions.
Thank you for choosing Willow. Your new product is guaranteed against faults and breakdowns for 24 months.
If you still require further assistance, call one of our experts on 01759 487837. To help give us give you a fast and
efficient service please have the following information ready:
Model Ref.
Serial number
Date of purchase
You can find these on
the rating plate - a small
information panel (usually
a sticker or metal plate) on
the rear of your appliance
This will be shown on
your receipt
• The guarantee does not cover accidental damage,
misuse, cabinet parts, knobs or consumable items.
• The product must be correctly installed and
operated in accordance with the instructions
contained in the manual.
• It must be used solely for domestic purposes. The
guarantee will be rendered invalid if the product is
re-sold or has been damaged by inexpert repair.
• Specifications are subject to change without notice.
• Willow disclaim any liability for loss or damage
arising from the breakdown of the product.
• This guarantee is in addition to and does not
diminish your statutory or legal rights.
Local call rates applies*
Lines open 9am-5:30pm Monday to Friday
*Calls to the enquiry lines may attract a charge and set up fee from residential lines depending on your call plan/tariff. Mobile and other
providers costs may vary, see www.bt.com/pricing for details.
For Security and training purposes, telephone calls to and from customer service centres maybe recorded and monitored. Calls from
Republic of Ireland will attract international call charges.
T
he guarantee is subject to the following provisions:
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