Winix HR900 - Page 20

20
English HR900
FREQUENTLY ASKED QUESTIONS
Problem Check / Actions to take
The power plug
and outlet feel
hot.
•
Is the plug securely plugged in?
-
Make sure the plug is properly plugged into the
outlet.
There is a strange
smell.
•
Is it being used in a place with a lot of smoke, dust,
or odors?
-
Clean the air intakes on the front sides of the
unit and clean the pre-filter.
-
Contact customer service to confirm the exact
cause.
-
Replace the AOC™ Carbon Filter and True HEPA
filter.
The product is not
purifying the air
enough.
•
Is the Check Filter indicator light on?
-
Replace the filters as required.