FREQUENTLY ASKED QUESTIONS
Problem Check / Actions to take
The power plug
and outlet feel
hot.
• Is the plug securely plugged in?
-
Make sure the plug is properly plugged into the
outlet.
There is a strange
smell.
• Is it being used in a place with a lot of smoke, dust,
or odours?
-
Clean the air intakes on either side and clean
the pre-filter.
-
Clean or change the filter.
The fan strength is
weak.
The unit is not
purifying the air.
• Is the Check Filter indicator light on?
-
Change the filters as required.
The display panel
is dim.
• Is the Light Sensor blocked by debris?
-
When Auto Mode is on, Sleep Mode is
automatically activated when the Light Sensor
detects that the room is dark.
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