FREQUENTLY ASKED QUESTIONS
Problem Check / Actions to take
It does not
turn on at all.
• Is the plug securely attached to the outlet?
-
Make sure the outlet has power going to it, and
ensure the plug is secured.
• Is there a power outage?
-
Check to see if other lights and electrical
equipment are working and try again.
It doesn’t work
in Auto Mode.
• Has Auto Mode been selected?
-
Press the Mode button until Auto Mode is
selected.
• Is the sensor blocked or clogged?
-
Wipe Odour Sensor with wet cloth, then dry.
It vibrates and
makes a lot of
noise.
• Is it running on a slanted or uneven surface?
-
Move the unit to a hard, flat, even area of the
floor.
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