Why does my Workwell uAttend CB6000 say 'Internet Connectivity Error'?
The 'INTERNET CONNECTIVITY ERROR' message on your Workwell GPS time clock means it can't communicate outside of your local network to the internet. This indicates a problem with your internet connection.
What does 'DNS ERROR' mean on my Workwell uAttend CB6000?
The 'DNS ERROR' message on your Workwell GPS means that the time clock either doesn't have a valid DNS server IP address or the DNS server it's contacting can't properly resolve the hostname for the server. Verify that your DNS server settings are correct.
What does uAtet nd CONNECTIVITY ERROR mean on Workwell GPS?
The 'uAtet nd CONNECTIVITY ERROR' message on your Workwell GPS means the time clock can't communicate with the uAtet nd server. This is often due to a firewall, content filter, or another type of network block. Check your network settings to ensure the time clock is not being blocked.
What to do if my Workwell uAttend CB6000 GPS says 'NET NOT FOUND'?
The 'NET NOT FOUND' message on your Workwell GPS displays if the time clock isn't plugged into a networking device, or if the networking device it is plugged into is turned off or malfunctioning. Ensure the time clock is properly connected to a functioning network.
Why am I getting a 'DHCP ERROR' on my Workwell uAttend CB6000?
The 'DHCP ERROR' message on your Workwell GPS means the time clock isn't receiving the correct IP address information from the DHCP server. This indicates a problem with your DHCP server configuration.
What does 'DHCP UNAVAILABLE' mean on my Workwell GPS?
The 'DHCP UNAVAILABLE' message on your Workwell GPS displays if the time clock isn't getting any response when it tries to contact a DHCP server. This indicates a problem with your DHCP server or network connectivity.
Why does my Workwell uAttend CB6000 say 'SORRY, USER NOT FOUND'?
The 'SORRY, USER NOT FOUND' message on your Workwell GPS displays if a user tries to punch in, but their RFID card or PIN number hasn't been assigned to their user profile. Make sure the user's RFID card or PIN number is properly assigned in the system.
How to fix unsuccessful login on Workwell uAttend CB6000 GPS?
When you attempt to log in to TrackMyTime.com and the login form refreshes, it means the username/password combination you entered was incorrect. If you've forgotten your username or password, click on the Email username/password link at the top of the page.
What to do if my Workwell uAttend CB6000 GPS says 'SORRY, DEALER ID NOT FOUND'?
TrackMyTime.com will report the 'SORRY, DEALER ID NOT FOUND' error if the Dealer ID you entered is not valid. Contact your dealer representative for assistance.
Process of creating a uAttend account.
Adding departments and employees to the system.
Registering RFID cards for employee clock-in.
Activating the time clock device.
Process of adding a new department with code, name, and settings.
Explains errors related to network connectivity and communication issues.
Explains errors related to login failures and user profile issues.
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