Workwell uAttend CB6000 - Troubleshooting Common Errors; Network and Connectivity Errors; Login and User Identification Errors

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ERROR MESSAGE NOTES

NET NOT FOUND This message displays if the me clock is not currently plugged into any

networking device, or the networking device it is plugged into is turned o or is

not funconing correctly.

SORRY, DEALER ID NOT

FOUND

TrackMyTime.com will report this error if the Dealer ID you entered is not valid.

Please contact your dealer representave for assistance.

UNSUCCESSFUL LOGIN When you aempt to log in to TrackMyTime.com, the login form refreshes. This

indicates that the username/password combinaon that you entered was not

correct.

If you have forgoen your username and/or password, click on the Email

username/password link at the top of the page.

SORRY, USER NOT

FOUND

This message displays if a user aempts to punch in, but their RFID card or PIN

number has not been assigned to their user prole.

TROUBLESHOOTING

See the following table for help with the error messages that you might

encounter with your CB Series Time Clock.