16
TROUBLE SHOOTING
Problem Solution
1. Mower doesn’t run when
Switch Lever is activated.
A. Check to make sure that the Safety Key has been installed and is fully
seated and that the button on the switch housing is being completely
pushed.
B. Release Switch Lever to turn mower off. Remove Safety Key, turn
mower over and check that blade is free to turn. If not free, return to an
authorized servicer. Blade should turn freely.
C. Has the Battery Pack been fully charged? Plug in charger and wait for
the green Charged Indicator Light to come on.
2. Motor stops while mowing.
A. Release the Switch Lever to turn mower off. Remove the Safety Key,
turn mower over and check that blade is free to turn. If not free, return to
an authorized servicer. Blade should turn freely.
B. Raise cutting height of wheels to highest position and start mower.
C. Has the Battery Pack been fully charged? Plug in charger and wait for
Charged Indicator Light to come on.
D. Avoid overloading the mower. Slow down the cutting pace by pushing
mower slower or raise the cut height. Or both.
3. Mower runs but cutting per-
formance is unsatisfactory, or
does not cut entire lawn.
A. Has the Battery Pack been fully charged? Plug in charger and wait for
green Charged Indicator Light to come on.”
B. Release the Switch Lever to turn mower off. Remove safety key. Turn
mower over and check the blade for sharpness - always keep the blade
sharp. Deck and discharge chute for clogging.
C. Wheel height adjustment may be set too low for grass condition. Raise
cutting height.
4. Mower is too hard to push.
A. Raise cutting height to reduce deck drag on grass. Check each wheel
for free rotation.
5. Mower is abnormally noisy
and vibrates.
A. Release the Switch Lever to turn mower off. Remove the Safety Key.
Turn mower on side and check blade to ensure it has not been bent or
damaged. If blade is damaged, replace with a replacement blade. If the
underside of the deck is damaged return mower to a authorized service
center.
B. If there is no visible damage to the blade and the mower still vibrates:
Release the Switch Lever to turn mower off, remove the Safety Key and
remove blade. Rotate blade 180 degrees and retighten. If mower still
vibrates, return the mower to an authorized service center.
6. Battery charger LED not on.
A. Check plug connection.
B. Replace charger.
7. Battery charger power level
light does not flip to green.
A. Battery needs to be diagnosed. Take to authorized service center.
8. Mower not picking up
clippings with bag.
A. Remove mulch plate when bagging.
B. Chute clogged. Release The Switch Lever to turn mower off. Remove
the Safety Key. Clear chute of grass clippings.
C. Too much cut grass. Raise cutting height of wheels to shorten length of
the cut.
D. Bag full. Empty bag more often.
9. When mulching there are
clippings visible.
A. Too much cut grass. Raise cutting height of wheels to shorten length of
the cut. Do not cut off more than 1/3 of total length.
B. Check blade for sharpness. Always keep blade sharp.
10. Low or diminished run-time
after many uses
A. Return to Authorized Service location - may need new battery.
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