Bulletin # 057
1 Page
May 10, 2006
Flat Rate Guide
Subject: Moving to a Flat Rate system for determining allowed labor
times. Also providing a parts cost reimbursement premium to
allow for an additional 15% above Dealer cost on warranty
repairs parts.
Units
Affected: All
Situation: See above
The Fix: For all work with a repair date of May 15, 2006 or later use the
guide to determine times allowed for specific repair work
performed. The guide is not exhaustive and will continue to
develop as time goes on.
The guide may be accessed online at
http://purchase.wrightmfg.com
under “Service Area” using your
unique Dealer login. Contact your Distributor if you do not have
login information.
Additionally, Wright will begin paying a parts cost
reimbursement premium on all claims which should equal
roughly 15% above Dealer cost. This is designed to help offset
the costs related to handling warranty claims and their parts.
Claim
Procedure: When warranty repairs are performed, use the Flat Rate Guide
for determining labor times.
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