Xerox 6000V_B User Manual

Troubleshooting
Phaser 6000/6010 Color Printer
User Guide
46
Recurring smudges. Dirt in the paper path. Print several blank sheets until the
smudges disappear.
The paper is outside the
recommended specification
range.
Replace the paper with a recommended
size and type, and confirm that your
control panel settings are correct. For
details, see Supported Paper in the Quick
Use Guide.
The marking unit or fuser is
damaged.
For assistance, go to the Xerox
®
Support
website at:
•
Phaser 6000 go to:
www.xerox.com/office/6000support
•
Phaser 6010 go to:
www.xerox.com/office/6010support
Toner smears when rubbed. The paper is damp. Replace the paper.
The paper is outside the
recommended specification
range, or the paper type setting
is not correct.
Replace the paper with a recommended
size and type and then confirm that
your print driver settings are correct. For
details, see Supported Paper in the Quick
Use Guide.
The toner cartridges are not
Xerox
®
toner cartridges.
Verify that the toner cartridges meet
specifications and replace if necessary.
The fuser temperature is not set
properly for the media.
Use the Printer Setting Utility to adjust
the fuser temperature. For details see
Adjusting the Fuser on page 60.
Printed pages are blank. Two or more sheets can be
feeding at once.
Remove the paper stack from the tray,
fan it, then reinsert it.
The printer has failed. For assistance, go to the Xerox
®
Support
website at:
•
Phaser 6000 go to:
www.xerox.com/office/6000support
•
Phaser 6010 go to:
www.xerox.com/office/6010support
Symptom Cause Solution

Xerox 6000V_B Specifications

General

Brand	Xerox
Model	6000V_B
Category	Printer
Language	English