Xerox Phaser 6020 User Manual (English)

Other manuals for Xerox Phaser 6020

Service Manual99 pages

Quick Use Guide5 pages

Questions and Answers:

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Jesse MatthewsAug 21, 2025
What to do if Xerox All in One Printer paper misfeeds?
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  Zachary MarshallAug 22, 2025
  If your Xerox All in One Printer is experiencing paper misfeeds, consider the following: * Ensure the paper is correctly positioned in the tray; remove the misfed paper and reposition it properly, adjusting the paper guides to match the paper size. * If the paper tray is too full, remove some paper, ensuring not to load past the fill line. * Make sure the paper guides are correctly adjusted to the paper size. * If the tray contains warped or wrinkled paper, remove it, smooth it out, and reload it; if it still misfeeds, discard the paper. * If the paper is moist, replace it with new, dry paper. * Verify you are using Xerox approved paper of the correct size, thickness, and type.
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johnsonmichaelAug 23, 2025
How to fix Xerox All in One Printer when it pulls multiple sheets?
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  Jeffery HarrisAug 23, 2025
  If your Xerox All in One Printer is pulling multiple sheets together, it could be due to several reasons. First, check if the paper tray is too full and remove some of the paper. Do not load paper past the fill line. If the edges of the paper are not even, remove the paper, align the edges, and then reload it. The paper may be moist from humidity, so remove the paper from the tray and replace it with new dry paper. Too much static electricity may be present, so try a new ream of paper and do not fan transparencies before loading in the tray. Ensure you are using only Xerox approved paper. Humidity may be too high for coated paper, in which case you should feed paper one sheet at a time.
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Jose HaleyAug 25, 2025
Why does my Xerox All in One Printer reset or turn off frequently?
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  melissacollinsAug 25, 2025
  If your Xerox All in One Printer resets or turns off frequently, the power cord may not be plugged into the outlet correctly. Turn off the printer, confirm that the power cord is plugged in correctly to the printer and the outlet, then turn on the printer. A system error may have occurred. Turn off the printer, then turn it on again. The printer may be connected to an uninterruptible power supply, so turn off the printer, then connect the power cord to a suitable outlet. The printer may be connected to a power strip shared with other high-power devices; plug the printer directly into the outlet or into a power strip that is not shared with other high-power devices.
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Jordan PorterAug 26, 2025
What causes the paper jam message to stay on my Xerox All in One Printer?
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  Jennifer LambertAug 27, 2025
  If the paper jam message persists on your Xerox All in One Printer, it could be due to a few reasons. Some paper may remain jammed in the printer, so recheck the media path and ensure that you have removed all of the jammed paper. Check for, and remove, torn pieces of paper in the paper path. One of the printer doors may be open, so check the doors on the printer and close any door that is open. The rear door interlock switch may not be reset, so to reset the interlock switch and clear the paper jam message, open and close the back door.
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Megan ScottAug 27, 2025
How do I resolve label and envelope misfeeds on my Xerox All in One Printer?
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  Kayla ParksAug 27, 2025
  To resolve label and envelope misfeeds on your Xerox All in One Printer, ensure the label sheet is facing the correct way in the tray. Load label sheets according to the instructions from the manufacturer, face up in either tray. If envelopes are misfeeding, load No. 10, DL, and Monarch envelopes in the trays with the print side up, flaps closed, flap-side down, and the short edge leading into the printer. Load C5 envelopes with the print side up, flaps open and facing away from the printer. To prevent wrinkling on No. 10, DL, C5, or Monarch envelopes, load them print side up, flaps open and facing away from the printer. When you load envelopes long-edge feed, ensure that you specify landscape orientation in the print driver.
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Amy NorrisAug 29, 2025
Why does my Xerox All in One Printer cause paper curls or frequent jams in the rear cover?
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  Karen KrauseAug 29, 2025
  If your Xerox All in One Printer is causing paper curls or frequent jams in the rear cover, the bias transfer roller may need to be refreshed. Refresh the bias transfer roller.
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Elizabeth BrayAug 30, 2025
What to do if my Xerox All in One Printer does not turn on?
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  zachary73Aug 30, 2025
  If your Xerox All in One Printer doesn't turn on, there are several possible reasons. First, check if the power switch is turned on. If not, turn it on. Next, ensure the power cord is correctly plugged into the outlet. If it isn't, turn off the printer and securely plug the power cord into the outlet. There may be something wrong with the outlet. Try plugging another electrical appliance into the outlet to see if it operates properly, or try a different outlet. Finally, the printer might be connected to an outlet with incorrect voltage or frequency. Use a power source with the correct specifications.
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Angela HallSep 2, 2025
Why is my Xerox All in One Printer making unusual noises?
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  Amanda ParkerSep 2, 2025
  If your Xerox All in One Printer is making unusual noises, there may be an obstruction or debris inside the printer. Turn off the printer and remove the obstruction or debris.
B
Benjamin WebbSep 5, 2025
What to do if condensation has formed inside my Xerox All in One Printer?
- D
  Daniel OwensSep 5, 2025
  If condensation has formed inside your Xerox All in One Printer, it may be because the printer has been sitting in a cold room. Allow the printer to operate for several hours at room temperature. It could also be because the relative humidity of the room is too high, so reduce the humidity in the room or move the printer to a location where the temperature and relative humidity are within the operating specifications.
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Teresa HillSep 7, 2025
Why are the images from my Xerox All in One Printer blotchy?
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  chambersderekSep 7, 2025
  If you observe blotchy or mottled images from your Xerox All in One Printer, the paper may be too light or too thin. Choose a different paper type at the control panel, in the application, and in the print driver. The bias transfer roller voltage may be insufficient for the paper type, so increase the bias transfer voltage for the selected paper type. The fuser may not be adjusted for the paper type, so adjust the fuser. The paper may be damp, so replace the paper. The relative humidity of the room may be too high, so reduce the humidity in the room or move the printer to a new location.

Xerox Phaser 6020 Specifications

General

Print Technology	Laser
Print Speed Color	10 ppm
Print Speed Black	12 ppm
Print Resolution	1200 x 2400 dpi
Monthly Duty Cycle	30, 000 pages
Standard Paper Capacity	150 sheets
Dimensions	394 x 304 x 234 mm
Duplex Printing	Manual
Operating System Compatibility	Windows, Mac OS, Linux
Connectivity	USB 2.0, Wi-Fi
Weight	10.9 kg
Paper Size	A4, A5, B5, Letter, Legal
Maximum Paper Size	8.5 x 14 in