Xerox Phaser 6020 - User Manual

Other manuals for Xerox Phaser 6020

Service Manual99 pages

Quick Use Guide5 pages

Questions and Answers

B
Benjamin WebbSep 5, 2025
What to do if condensation has formed inside my Xerox All in One Printer?
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  Daniel OwensSep 5, 2025
  If condensation has formed inside your Xerox All in One Printer, it may be because the printer has been sitting in a cold room. Allow the printer to operate for several hours at room temperature. It could also be because the relative humidity of the room is too high, so reduce the humidity in the room or move the printer to a location where the temperature and relative humidity are within the operating specifications.
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Angela HallSep 2, 2025
Why is my Xerox All in One Printer making unusual noises?
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  Amanda ParkerSep 2, 2025
  If your Xerox All in One Printer is making unusual noises, there may be an obstruction or debris inside the printer. Turn off the printer and remove the obstruction or debris.
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Elizabeth BrayAug 30, 2025
What to do if my Xerox All in One Printer does not turn on?
- Z
  zachary73Aug 30, 2025
  If your Xerox All in One Printer doesn't turn on, there are several possible reasons. First, check if the power switch is turned on. If not, turn it on. Next, ensure the power cord is correctly plugged into the outlet. If it isn't, turn off the printer and securely plug the power cord into the outlet. There may be something wrong with the outlet. Try plugging another electrical appliance into the outlet to see if it operates properly, or try a different outlet. Finally, the printer might be connected to an outlet with incorrect voltage or frequency. Use a power source with the correct specifications.
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Amy NorrisAug 29, 2025
Why does my Xerox All in One Printer cause paper curls or frequent jams in the rear cover?
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  Karen KrauseAug 29, 2025
  If your Xerox All in One Printer is causing paper curls or frequent jams in the rear cover, the bias transfer roller may need to be refreshed. Refresh the bias transfer roller.
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Megan ScottAug 27, 2025
How do I resolve label and envelope misfeeds on my Xerox All in One Printer?
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  Kayla ParksAug 27, 2025
  To resolve label and envelope misfeeds on your Xerox All in One Printer, ensure the label sheet is facing the correct way in the tray. Load label sheets according to the instructions from the manufacturer, face up in either tray. If envelopes are misfeeding, load No. 10, DL, and Monarch envelopes in the trays with the print side up, flaps closed, flap-side down, and the short edge leading into the printer. Load C5 envelopes with the print side up, flaps open and facing away from the printer. To prevent wrinkling on No. 10, DL, C5, or Monarch envelopes, load them print side up, flaps open and facing away from the printer. When you load envelopes long-edge feed, ensure that you specify landscape orientation in the print driver.
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Jordan PorterAug 26, 2025
What causes the paper jam message to stay on my Xerox All in One Printer?
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  Jennifer LambertAug 27, 2025
  If the paper jam message persists on your Xerox All in One Printer, it could be due to a few reasons. Some paper may remain jammed in the printer, so recheck the media path and ensure that you have removed all of the jammed paper. Check for, and remove, torn pieces of paper in the paper path. One of the printer doors may be open, so check the doors on the printer and close any door that is open. The rear door interlock switch may not be reset, so to reset the interlock switch and clear the paper jam message, open and close the back door.
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Jose HaleyAug 25, 2025
Why does my Xerox All in One Printer reset or turn off frequently?
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  melissacollinsAug 25, 2025
  If your Xerox All in One Printer resets or turns off frequently, the power cord may not be plugged into the outlet correctly. Turn off the printer, confirm that the power cord is plugged in correctly to the printer and the outlet, then turn on the printer. A system error may have occurred. Turn off the printer, then turn it on again. The printer may be connected to an uninterruptible power supply, so turn off the printer, then connect the power cord to a suitable outlet. The printer may be connected to a power strip shared with other high-power devices; plug the printer directly into the outlet or into a power strip that is not shared with other high-power devices.
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Jesse MatthewsAug 21, 2025
What to do if Xerox All in One Printer paper misfeeds?
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  Zachary MarshallAug 22, 2025
  If your Xerox All in One Printer is experiencing paper misfeeds, consider the following: * Ensure the paper is correctly positioned in the tray; remove the misfed paper and reposition it properly, adjusting the paper guides to match the paper size. * If the paper tray is too full, remove some paper, ensuring not to load past the fill line. * Make sure the paper guides are correctly adjusted to the paper size. * If the tray contains warped or wrinkled paper, remove it, smooth it out, and reload it; if it still misfeeds, discard the paper. * If the paper is moist, replace it with new, dry paper. * Verify you are using Xerox approved paper of the correct size, thickness, and type.
C
colemangregoryDec 1, 2025
Why is my Xerox All in One Printer not printing?

Summary

Safety

Notices and Safety

Key warnings and safety instructions for printer operation.

Electrical Safety

Guidelines for safe electrical connections and usage to prevent hazards.

Operational Safety

Precautions for safe printer operation, handling, and environment.

Maintenance Safety

Safety procedures and warnings related to printer maintenance tasks.

Features

Power Saver Mode

Administrative Features

Covers network settings, IP address, and remote management.

Installation and Setup

Installation and Setup Overview

General steps for installing and setting up the printer.

Connecting the Printer

Instructions for establishing a physical or network connection.

Installing the Software

Procedures for installing print drivers and utility software.

Configuring Network Settings

Steps to configure TCP/IP and IP addresses for network connectivity.

Configuring General Settings Using CentreWare Internet Services

Configuring Security Settings Using CentreWare Internet Services

Setting up user access, authentication, and security policies.

Configuring AirPrint

Printing

Selecting Printing Options

Printing from Mobile Devices

Using Custom Paper Sizes

Printing on Both Sides of the Paper

Maintenance

Cleaning the Printer

Procedures for cleaning the printer's exterior and interior.

Ordering Supplies

Toner Cartridges

Precautions and steps for replacing toner cartridges.

Adjustments and Maintenance Procedures

Moving the Printer

Troubleshooting

General Troubleshooting

Solutions for common printer issues like power or connectivity problems.

Paper Jams

Causes, prevention, and clearing procedures for paper jams.

Print-Quality Problems

Diagnosing and resolving issues affecting print output quality.

Specifications

Physical Specifications

Electrical Specifications

Xerox Phaser 6020 Specifications

General

Print Technology	Laser
Print Speed Color	10 ppm
Print Speed Black	12 ppm
Print Resolution	1200 x 2400 dpi
Monthly Duty Cycle	30, 000 pages
Standard Paper Capacity	150 sheets
Dimensions	394 x 304 x 234 mm
Duplex Printing	Manual
Operating System Compatibility	Windows, Mac OS, Linux
Connectivity	USB 2.0, Wi-Fi
Weight	10.9 kg
Paper Size	A4, A5, B5, Letter, Legal
Maximum Paper Size	8.5 x 14 in