Xerox AltaLink B8155 User Manual

Symptom
Solutions
• Ensure that the humidity in the room is within
specifications. For details, refer to Relative
Humidity.
• Replace the toner cartridge.
The output is blank.
• Power off the printer, then power on again.
• Clean the LED printhead. For details, refer to
Cleaning the Printhead Lens.
• Remove, then re-install the toner cartridge.
• Replace the toner cartridge.
• If the error persists, contact your Xerox
representative.
Black or white streaks appear on the output.
• Clean the LED printhead. For details, refer to
Cleaning the Printhead Lens.
• Replace the toner cartridge.
• If the error persists, contact your Xerox
representative.
The output has a mottled appearance.
• Verify that the paper is the correct size, type, and
weight. If not, change the paper settings.
• Ensure that the humidity in the room is within
specifications. For details, refer to Relative
Humidity.
• Choose a different paper type at the control
panel, in the application, and in the print driver.
• Replace the paper.
• If the error persists, contact your Xerox
representative.
Ghosting appears on the printed output.
• Verify that the paper is the correct size, type, and
weight. If not, change the paper settings.
• Change the Paper Type settings in the print driver.
In the print driver, on the Printing Options tab,
select Paper, then change the Other Type setting.
• Check the percentage of remaining life for the
transfer belt. For details, refer to Supply Status.
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Xerox
®
AltaLink
®
B81XX Series Multifunction Printer
User Guide
Troubleshooting

Xerox AltaLink B8155 Specifications

General

Print Technology	Laser
Functions	Print, Copy, Scan, Fax
Maximum Print Resolution	1200 x 2400 dpi
Automatic Document Feeder	Yes
Monthly Duty Cycle	Up to 300, 000 pages
Memory	4 GB
Control Panel	10.1-inch color touchscreen
Paper Output Capacity	500 sheets
Scan Resolution	Up to 600 x 600 dpi
Fax	Optional
Fax Compression	MH, MR, MMR, JBIG
Operating System Compatibility	Windows, Mac OS, Linux
Hard Drive	320 GB
Connectivity	Ethernet, USB
Media Sizes	A4, A5, B5, Legal, Letter, Executive
Duplex Printing	Automatic
Mobile Printing	Apple AirPrint, Google Cloud Print, Xerox Print Service Plug-in for Android, Mopria
Print Speed	Up to 55 ppm