Symptoms
Probable Causes Solutions
The telephone line is connected
incorrectly.
Verify the telephone line
connection. If the telephone line is
disconnected, connect it.
There is a problem with the fax
machine of the sender.
Make a copy to verify that the
printer can make clean copies and
prints. If the copy prints correctly,
have the recipient verify that their
fax machine is operating correctly.
If the problem persists, for online support information, go to www.xerox.com/office/ALC81XXsupport.
PPrriinnttiinngg FFaaxx RReeppoorrttss
You can print the following fax reports from the printer control panel:
• Activity Report
• Protocol Report
• Fax Address Book Report
• Options Report
• Pending Jobs Report
For instructions on how to print fax reports, refer to the System Administrator Guide at www.xerox.
com/office/ALC81XXdocs.
Xerox
®
AltaLink
®
C81XX Series Color Multifunction Printer
User Guide
341
Troubleshooting
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