Maintenance and Support                    Xerox Color 
® 
C60/C70 
 
 
Customer Expectation and Installation Guide          18 
 
3 Maintenance and Support  
 
This section helps define the support and services that Xerox will supply and what is expected of the customer. 
Customer/Operator Maintenance 
See Section 4 
 
Support Services 
Call Procedure  
The Xerox Customer Support Centers are available to provide general information, answer questions and take service calls. You can reach the 
Customer Support Center at the following toll-free phone numbers:  
 
Technical Support Contact Information 
01.800.00.Xerox (93769) Opción 2 
0800-222-XEROX (0800-222-93769) 
Bolivia, Plurinational State of   
0800-222-XEROX (0800-222-93769) 
4004-4050 (capitais e regiões metropolitanas) 
0800 979 3769 (demais localidades) 
+01 8000 410071 / (571) 489 0071 
0800-222-XEROX (0800-222-93769) 
0800-222-XEROX (0800-222-93769) 
352 48 01 23 (Luxembourg)  
352 48 01 23 (Luxembourg) 
 
Training 
If requested, customer training is available by contacting your local Sales Office and may be fee based. 
 
Product Sustainability 
Packaging take-back service for Xerox branded products:  
Whenever possible, we encourage you to recycle packaging locally as it reduces greenhouse gas emissions associated with 
transportation.  However, if unable to recycle locally, please check with your local sales and service team for recycling instructions.