Print Quality Problems
6-6
DocuPrint P8ex Reference Guide
Print Quality Problems
The causes listed in Table 6.2 are probable causes only, and may
not represent all of the possible cases which may occur under actual
operating conditions. If you experience a problem which does not
seem to fall under any of the cases listed in this table, or if you are
concerned about any other aspect of printer operation, contact an
authorized service representative.
Table 6.2 Solving Print Quality Problems
Problem Possible Cause Remedy
Irregular faded patches
of print
There is a paper quality problem. Use only paper that meets the
specifications required by the printer
(refer to “Selecting Print Media” in
section 2-1-1).
Toner may be unevenly distributed. Remove the image cartridge and shake
it gently to evenly distribute the toner.
Then replace the image cartridge.
Toner may be low. Remove the image cartridge and shake
it gently to evenly distribute the toner.
Then replace the image cartridge. Have
a spare image cartridge in preparation
for the toner running out.
Black staining There is a paper quality problem. Use only paper that meets printer
specifications (refer to “Selecting Print
Media” in section 2-1-1).
An image cartridge from another
Xerox printer has been installed.
Always use the same image cartridge
with the same printer. Using a cartridge
that has already been used in another
printer may not give satisfactory results.
Table 6.2 Page 1 of 2
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