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Xerox DocuPrint 2065 - User Manual

Xerox DocuPrint 2065
240 pages
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DocuPrint 3055/2065
User Guide

Table of Contents

Other manuals for Xerox DocuPrint 2065

Questions and Answers

  • M
    Melinda GriffinSep 23, 2025
    How to fix dew condensation formed in Xerox DocuPrint 2065?
    • N
      Natalie GonzalezSep 23, 2025
      To address dew condensation formed in your Xerox printer, set the interval that the printer switches to the Sleep mode to more than 60 minutes on the control panel, and let the printer stand with its power on. After about an hour, the condensation should disappear due to the heat inside the printer.
  • K
    Kristin GloverAug 23, 2025
    Why Xerox DocuPrint 2065 Printer will not switch on?
    • M
      Manuel SmithAug 25, 2025
      Your Xerox Printer might not be switching on due to several reasons: * The power might not be switched on. Ensure the power switch is in the position. * The power cord may not be firmly plugged into the outlet. Turn the power off, plug the cord firmly into the connector or outlet, and then switch the power back on. * The printer may be connected to an outlet that doesn't supply the correct voltage. Connect the printer to a power outlet that supplies the proper rated voltage or current, and avoid sharing the outlet with other devices.
  • M
    Meredith GordonAug 25, 2025
    What to do if Xerox Printer output is too light?
    • V
      Vincent FriedmanAug 26, 2025
      If the output from your Xerox printer is too light, consider the following: * The paper might be damp. Try loading fresh paper. * The paper might not be appropriate for the printer. Ensure you are using the correct type of paper. * The print cartridge or fuser unit could be damaged or deteriorated. These components may need replacement. * The toner save feature might be enabled. On the [Detailed Settings] tab of your print driver, clear the [Draft Mode] check box. * Adjust the print density settings under the [Graphics] tab > [Image Settings] on your print driver and try printing again. * Change the [Paper Type] setting and try printing again. For example, if [Paper Type] is set to [Heavyweight 1], try changing it to [Heavyweight 2].
  • D
    donald15Aug 27, 2025
    What to do if Xerox Printer does not print?
    • E
      edwardshannahAug 27, 2025
      If your Xerox printer isn't printing, check these potential causes: * If connected via a parallel cable, ensure your computer supports bi-directional communication. If not, disable bi-directional communication on the control panel and try printing again. The printer's bi-directional communication is set to [Enable] by default. * If connected to a network, verify the printer's IP address is set correctly. Check the settings and re-configure them if necessary.
  • M
    Michael WadeAug 27, 2025
    What to do if Xerox DocuPrint 2065 output is blank?
    • A
      aguilarnicholasAug 27, 2025
      If your Xerox printer's output is blank, consider the following: * Multiple sheets might have been fed at once. Fan the paper and reload it in the tray. * The print cartridge might be damaged or deteriorated and may need replacement. * The high-voltage power supply may be at fault. Contact our Customer Support Center or your dealers.
  • K
    Kimberly ElliottSep 16, 2025
    How to fix Xerox DocuPrint 2065 image loss in the upper portion of the page?
    • Y
      youngtylerSep 16, 2025
      If you're experiencing image loss in the upper portion of the page or printing doesn't start from the desired position on your Xerox printer: * Ensure the paper guides are adjusted properly. Slide the paper guides to the correct positions. * Check whether the margins are set correctly on your print driver. Refer to • Online help for the print driver.
  • T
    Tyler BishopSep 13, 2025
    What to do if Xerox DocuPrint 2065 lamp does not light?
    • A
      Anthony Love Jr.Sep 14, 2025
      If you've requested a print job but the lamp on your Xerox printer doesn't light or blink, check the following: * Ensure the interface cable is firmly plugged in. Turn the power off first, then check the cable. * See if the printer is offline or in a menu state. If offline, press the button. If the menu screen is displayed, press the button to exit. * Verify that the protocols are set correctly on CentreWare Internet Services and that the ports to be used are enabled. * Check the operating environment of your computer, including the print driver.
  • N
    nicholas93Sep 15, 2025
    Why Xerox DocuPrint 2065 Printer does not switch to sleep mode?
    • A
      Ashley DavisSep 15, 2025
      If your Xerox printer isn't switching to Sleep mode, it might be because the Sleep mode is disabled. On the control panel, set [Sleep Mode] to [Enable]. Note that the [Sleep Mode] setting is not supported on the model available in China.
  • B
    Bridget SotoSep 5, 2025
    Why Xerox DocuPrint 2065 Printer does not correctly select a paper tray?
    • J
      Jaclyn BakerSep 5, 2025
      If your Xerox printer isn't correctly selecting a paper tray from trays 1 to 4: * If you switched on the power when the trays were removed from the printer, the printer may not correctly sense the size of the paper loaded. * Ensure the paper size specified with the paper size dial matches the size of paper loaded in the tray. Set the paper size dial to match the paper size loaded in the tray. * Check whether the paper size and paper type settings on the print driver and control panel are set correctly. Refer to • 'Printer Settings'.
  • B
    Barbara DiazSep 3, 2025
    What to do if Xerox Printer does not feed paper from the bypass tray?
    • D
      Daniel RubioSep 3, 2025
      If your Xerox printer is not feeding paper from the bypass tray, it might be because the [Paper/Output] tab > [Paper Source] is set to [Auto]. The bypass tray cannot be auto-selected by the printer.

Summary

Preface

Using This Guide

Printer Environment Settings

Details on local and network connection methods supported by the printer.

Basic Operation

Identification and description of the printer's main components and parts.

Printing

Basic procedure for sending print jobs from Windows applications.

Paper

Table listing supported paper sizes, types, and tray capacities.

Control Panel Menus

Explanation of the common and mode menu structures and their organization.

Troubleshooting

Instructions and diagrams for clearing paper jams in various printer areas.

Maintenance

Information on printer consumables, handling, and replacing the print cartridge.

Appendix

Technical specifications of the printer, including speed, resolution, and dimensions.

Conventions

Safety Notes

Electrical Safety

Instructions for safe electrical connection and operation of the printer.

Machine Installation

Guidelines and precautions for safely installing the printer unit.

Operational Safety

Precautions for safe operation and maintenance of the printer.

Consumable Safety

Precautions for handling and storing printer consumables like toner cartridges.

About License

Illegal Copies and Printouts

Printer Environment Settings

Supported Operating Environments

Details on local and network connection methods supported by the printer.

Connecting a Cable

Instructions for connecting the printer via parallel or USB cable.

Setting the Network Environment

Configuring IP address, subnet mask, and gateway for TCP/IP communication.

Enabling Ports

Steps to enable specific ports like IPP on the printer's control panel.

Configuring CentreWare Internet Services

Using web browser for printer management, configuration, and online help.

Installing and Uninstalling Software

Instructions for installing print drivers and uninstalling printer software.

Basic Operation

Main Unit Overview

Identification and description of the printer's main components and parts.

Control Panel Functions

Explanation of the control panel buttons, lamps, and LCD display.

Switching Power On and Off

Procedure for turning the printer's power on and off safely.

Printing

Printing from a Computer

Basic procedure for sending print jobs from Windows applications.

Printing on Envelopes

Instructions for loading and printing on envelopes using various trays.

Printing on Transparencies

Instructions for loading and printing on transparencies using various trays.

Printing on Non-standard Size Paper

Instructions for loading and registering custom paper sizes in the printer and driver.

Secure Print Feature

Using Secure Print for password-protected confidential document printing.

Sample Print Feature

Using Sample Print to print a proof copy before the full set.

Printing PDF Files Directly

Direct PDF printing using PDF Bridge feature or commands.

Printing Using E-mail (E-mail Print)

Sending emails with commands to print text or attached PDF files.

Paper

Supported Paper

Table listing supported paper sizes, types, and tray capacities.

Unsupported Paper Types

List of paper types and media that should not be used to avoid jams or failure.

Loading Paper

Instructions for loading paper into bypass tray and paper trays 1-4.

Setting Paper Sizes and Types for Trays

How to set paper sizes and types for trays via control panel or print driver.

Control Panel Menus

Menu Structure Overview

Explanation of the common and mode menu structures and their organization.

Overview of Common Menus

Description and reference for common menu items like Print Language, Report/List, Meter Reading, Admin Menu.

Changing and Resetting Settings

Basic procedure for changing settings and resetting values to their defaults via the control panel.

Troubleshooting

Clearing Paper Jams

Instructions and diagrams for clearing paper jams in various printer areas.

Hardware Problems

Troubleshooting common hardware issues like power failure, odd noises, and dew condensation.

Printing Problems

Troubleshooting issues like error lamps, no ready light, and printer not printing.

Print Quality Problems

Solutions for common print quality issues like light output, smears, and smudges.

Paper Feeding Problems

Troubleshooting issues with paper not feeding, jams, multiple sheets, skewing, or wrinkling.

Error Messages and Codes

List of error messages and their corresponding causes and resolvable error codes.

Network-related Problems

Troubleshooting issues with CentreWare Internet Services, E-mail Print, and StatusMessenger.

Maintenance

Replacing Consumable

Information on printer consumables, handling, and replacing the print cartridge.

Printing Reports and Lists

How to print various reports and lists like Job History, Printer Settings, etc.

Monitoring and Managing via Web Browser

Using CentreWare Internet Services to monitor and remotely configure the printer over a network.

Checking Printer Status via E-mail

Using StatusMessenger for printer status notifications and sending status requests via email.

Security Features

Configuration of SSL encryption, Secure Print, IP filtering, control panel lock, and authentication.

Checking Meter Reading

How to check printer meter readings on the control panel and via computer.

Authentication and Auditron Administration

Enabling and configuring user authentication and usage administration features.

Cleaning the Printer

Instructions for cleaning the printer's exterior, rib plate, and feed rolls.

Appendix

Main Specifications

Technical specifications of the printer, including speed, resolution, and dimensions.

Optional Accessories

List of available printer accessories, their product codes, and descriptions.

Consumable and Replacement Part Life

Information on consumable page yield and regular replacement part life.

Obtaining Product Information

Instructions for downloading drivers and updating printer firmware from the website.

Installing Additional Memory

Procedure for installing additional memory modules into the printer.

Installing Internal Hard Disk

Procedure for installing the internal hard disk for Secure/Sample Print features.

Installing Chinese Font Kit

Procedure for installing the Chinese font ROM kit into the printer.

Installing KR Font Kit

Procedure for installing the KR font ROM kit into the printer.

Notes and Restrictions

Important notes and restrictions regarding hard disk, accessories, and meter counts.

Glossary

Definitions of technical terms used in the manual.

Control Panel Menu Tree

Administrator Menus Overview

Overview of administrator menus, including network, system, printer settings, and maintenance.

Xerox DocuPrint 2065 Specifications

General IconGeneral
BrandXerox
ModelDocuPrint 2065
CategoryPrinter
LanguageEnglish

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