Xerox versalink C7020 Customer Expectation And Installation Guide

I N S T A L L A T I O N V E R S A L I N K ® C 7 0 00 S E R I E S
Customer Expectation and Installation Guide 16
3 Maintenance and Support
This section helps define the support and services that Xerox will supply and what is expected of the customer.
Customer/Operator Maintenance
Support Services
Call Procedure
The Xerox Customer Support Centers are available to provide general information, answer questions and take service calls. You can reach the Customer
Support Center at the following toll-free phone numbers:
Technical Support Contact Information
Geography
Country
Phone Number
North America
US
1-800-821-2797 (Base Business)
Canada
1 800 939 3769
Mexico
01.800.00.Xerox (93769) Opción 2
South America
Argentina
0800-222-XEROX (0800-222-93769)
Bolivia, Plurinational State of
0800-222-XEROX (0800-222-93769)
Brazil
4004-4050 (capitais e regiões metropolitanas)
0800 979 3769 (demais localidades)
Chile
800-200-600
Colombia
+01 8000 410071 / (571) 489 0071
Ecuador
no number
Falkland Islands
no number
Guyana
no number
Paraguay
0800-222-XEROX (0800-222-93769)
Peru
no number
Suriname
no number
Trinidad and Tobago
no number
Uruguay
0800-222-XEROX (0800-222-93769)
Venezuela
+0800 7746837
Western Europe
Austria
0043 1 207 9000
Belgium
32 2 713 14 52
352 48 01 23 (Luxembourg)
Cyprus
no number
Denmark
70107288
Faroe Islands
00 298 344001
Finland
(09) 6937 9666
France
0 825 012 013
Germany
069 999915632
Gibraltar
no number
Greece
801 11 93769
Greenland
+299 36 35 34
Iceland
+354 440 9000
Ireland
1890 925 050
Italy
199 309 241
Liechtenstein
no number
Luxembourg
32 2 713 14 52
352 48 01 23 (Luxembourg)
Malta
no number
Monaco
0825 03 30 10
Netherlands
020 6563620
Norway
815 00 308
Portugal
707 200 578
Spain
902 200 169 opción 2
Sweden
0771-17 88 08
Switzerland
043 299 90 00
United Kingdom
0870 900 5501

Xerox versalink C7020 Specifications

General

Print Technology	Laser
Functions	Print, Copy, Scan, Fax
Maximum Print Resolution	1200 x 2400 dpi
Automatic Duplexing	Yes
Monthly Duty Cycle	Up to 87, 000 pages
Memory	2 GB
Paper Output Capacity	250 sheets
Scanner Resolution (Optical)	600 x 600 dpi
Duplex Automatic Document Feeder (DADF)	Yes
Copy Resolution (Maximum)	600 x 600 dpi
Fax	Yes
Fax Speed	33.6 Kbps
Display	5-inch color touchscreen
Connectivity	Ethernet, USB 3.0, NFC
Media Sizes Supported	A4, A5, B5
Media Types Supported	Plain Paper, Card Stock, Envelopes, Labels, Recycled Paper
Mobile Printing	Apple AirPrint, Google Cloud Print, Mopria
Processor	1.05 GHz