3-Year
Limited Warranty
ln
the USA
TOTAL
SATISFACTION GUARANTEE:
Xerox warrants
that
if
you
are not totally
satisfied
with the
performance
of the
Xerox
Copier which
this warranty
statement accompanies, at
your
option and
upon
your
request, Xerox will
exchange
or
repair
it at any time within three
(3)
years
after
your
purchase.
IMPORTANT:
This warranu
applies only to
Xerox
copiers
purchased
and used in the
United
States. This warranty
gives you
specitic
legal rights,
and
you
may also have other ights which
vary
from state to state.
PROOF
OF PURCHASE:
To
obtain an exchange or repair,
proof
of
purchase
is required.
You must, within
10 days after
purchase,
mail the
enclosed registration card to Xerox
Corporation
Deslitop Products
Group, P.O. Box 431,
East
Bochester,
New York 14445-9983.
Also, when
you
make
a
warranty
claim,
you
must
present your
original receipt
or bill of sale to establish
your
date
of
purcnase.
IF YOU
HAVE A PROBLEM:
The
first step is to call
our trained Customer Support Representative at 1-800-TEAM-XRX,
(1-800-832-6979).
Many
problems
can be resolved overthe
phone.
Before
you
call
please
be
ready
10
provide
the model of
your
copier, its
serial
number,
date of
purchase,
a description
of the
problem,
and a
valid
credit card number,
should
it
be required
(Mastercard,
Visa or American
Express).
HOW IS
EXCHANGE
OBTAINED?
Our exchange
program
is the
easiest and
quickest
way to
provide
you
with a fully
operational copier. lf
you
are
not
satisfied with the
performance
ol
your
copier,
you
may
request
an exchange
unit. Upon
your
authorization to
accept an exchanged unit and
with
appropriate
security
(credit
card authorization)
we will, at no cost to
you, promptly
ship
a copier
in
exchange for
your
defective unit. The exchange
unit
we
ship to
you
will,
at
our option, be new or reconditioned
by
Xerox.
You must then
pack
and return
your
defective
unit
to
us. Upon its receipt, we will release
your
credit
card security.
HOW IS WARRANTY
REPAIR
SERVICE OBTAINED?
lf
you
prefer
that we repair
your
copier instead of
exchanging it for another unit,
our Customer
Service Representative will
explain how to obtain repair
service under this warranty.
Please
save
the
original
packaging
materials
in order to facilitate
shipment.
WHAT YOU
MUST DO:
Your
copier
is
designed to
perform
with
a minimum amount
of user
maintenance.
You
are,
however,
responsible
for the required
user maintenance
described
in
the User Guide
orovided
with
your
copier. This required
user maintenance includes
the
replacement
of dry ink
(tone|
cartridges,
drum
(copy)
cartridges, or film cartridges,
and clearing
paper
misfeeds,
cleaning the
unit and other routine
and
oreventive
maintenance
38
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