1. I can'
t use the stylus to control the cursor.
a. Uninstall the graphics tablet
driver. If its uninstaller will not run, run the driver
allow it t
o uninstall the driver. Reboot, then connect the
your stylus.
b.
If the cursor responds to your pen input, the
graphics tablet'
s driver according to these steps
c. Download the graphics tablet'
s latest driver from www.xp
onto the desktop and installation.
2. How do I know that the
After installing the driver, the grap
on the bottom-
right of your screen (Windows OS). Pen input will control the cursor and pressure
sensitivity will be functional in the driver UI
3. How do I determine
if a Problem is software or hardware related?
Connect and install the graphics
tablet
properly on the new computer, you are experiencing a software issue
tablet drivers (including the
computer, then reinstall the
If you have any questions, please contact us at:
Web:
www.xp-pen.com
Email:
service@xp-pen.com
23
{ V. FAQ }
t use the stylus to control the cursor.
driver. If its uninstaller will not run, run the driver
o uninstall the driver. Reboot, then connect the
graphics tablet
to your computer and test
If the cursor responds to your pen input, the
graphics tablet'
s hardware is functional. Reinstall the
s driver according to these steps
(Windows):
s latest driver from www.xp
-
pen.com, then extract the
onto the desktop and installation.
tablet driver installed successfully?
tablet's driver icon
should be visible in your system tray
right of your screen (Windows OS). Pen input will control the cursor and pressure
sensitivity will be functional in the driver UI
's "Pressure Test" tab.
if a Problem is software or hardware related?
on a different computer. If the
graphics
properly on the new computer, you are experiencing a software issue
—
confirm that
Deco mini4&mini7&mini7W) are uninstalled and removed from your
graphics
tablet's driver.
If you have any questions, please contact us at:
driver. If its uninstaller will not run, run the driver
's installer again, then
to your computer and test
s hardware is functional. Reinstall the
pen.com, then extract the
".zip" contents
should be visible in your system tray
right of your screen (Windows OS). Pen input will control the cursor and pressure
graphics
tablet functions
all graphics
) are uninstalled and removed from your