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Q3: FAILED TO EXTRACT FILES
Since the XTOOL tablet is equipped with an Android system, you have to
confirm the system type of receiver.
For Android: supports transferring files via Bluetooth, USB cable, etc.;
For IOS: only supports transferring files through a wired connection
(Bluetooth connection is not available).
Q4: MAILBOX SUPPORTED
The diagnosis tablet supports various mailboxes, including Hotmail,
Outlook, Yahoo, Gmail, etc. When you set up the email, please make sure
that the email client configuration address you entered is correct.
Q5: HOW TO MAKE AN APPOINTMENT FOR REMOTE SUPPORT
Please contact your dealer, or send an email to our technical support
center. (Email address: supporting@xtooltech.com) And our technical
support team will confirm the time of remote support with you.
Q6: HOW TO GENERATE AND UPLOAD DIAGNOSTIC LOG FILES
The A80 tablet will automatically generate and store the diagnostic logs.
When the device is connected to the Internet, it will automatically upload
all the stored diagnostic logs to the backend system.
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