To Next PageTo Next PageWhy doesn’t the status bar of the Yealink Conference System display device display IP address?
If the status bar isn't displaying the IP address, check if the network is available. Verify that the LAN property is configured correctly. See if the endpoint has enabled the hide IP address feature. Also, check if the endpoint has configured the firewall and NAT correctly.
Why can’t I hear the other site clearly during a call using my Yealink CPE80 Conference System?
If you can’t hear the other site clearly, ensure the speaker volume of the far site isn't too low. Muffled audio may be due to reverberant rooms. Adjust the priority order for your audio codec, especially if you've chosen a low-bandwidth codec first. Dust and debris can also affect audio quality.
Why can’t I adjust the remote camera during an active call on my Yealink CPE80 Conference System?
If you can’t adjust the remote camera during a call, use the remote control to control the local camera to check whether the remote control can be used normally. Ensure that the far site has enabled the far-end camera control feature. Ensure that what you are controlling is the remote camera. Ensure that the far site supports the same call protocol as the local site.
Why can’t I view the local video image on my Yealink CPE80?
If you can’t view the local video image, check if the local camera is correctly connected to the VC110 unit. Ensure the camera is powered on and the LED indicator is green. Verify the camera is selected for the current video input source. Check the screen layout to see if the remote video image is shown in full size.
Why doesn’t the Yealink Conference System display device display time and date correctly?
If the display device doesn’t show the correct time and date, and you're obtaining it automatically from an NTP server, ensure the SNTP server and time zone are correctly configured and that the connection between the endpoint and the NTP server is working. If you've configured the time and date manually, ensure you've entered the correct information.
General| Brand | Yealink |
|---|---|
| Model | CPE80 |
| Category | Conference System |
| Language | English |
