Why doesn’t the status bar of the Yealink Conference System display device display IP address?
If the status bar isn't displaying the IP address, check if the network is available. Verify that the LAN property is configured correctly. See if the endpoint has enabled the hide IP address feature. Also, check if the endpoint has configured the firewall and NAT correctly.
Why can’t I hear the other site clearly during a call using my Yealink CPE80 Conference System?
If you can’t hear the other site clearly, ensure the speaker volume of the far site isn't too low. Muffled audio may be due to reverberant rooms. Adjust the priority order for your audio codec, especially if you've chosen a low-bandwidth codec first. Dust and debris can also affect audio quality.
Why can’t I adjust the remote camera during an active call on my Yealink CPE80 Conference System?
If you can’t adjust the remote camera during a call, use the remote control to control the local camera to check whether the remote control can be used normally. Ensure that the far site has enabled the far-end camera control feature. Ensure that what you are controlling is the remote camera. Ensure that the far site supports the same call protocol as the local site.
Why can’t I view the local video image on my Yealink CPE80?
If you can’t view the local video image, check if the local camera is correctly connected to the VC110 unit. Ensure the camera is powered on and the LED indicator is green. Verify the camera is selected for the current video input source. Check the screen layout to see if the remote video image is shown in full size.
Why doesn’t the Yealink Conference System display device display time and date correctly?
If the display device doesn’t show the correct time and date, and you're obtaining it automatically from an NTP server, ensure the SNTP server and time zone are correctly configured and that the connection between the endpoint and the NTP server is working. If you've configured the time and date manually, ensure you've entered the correct information.
General| Brand | Yealink |
|---|---|
| Model | CPE80 |
| Category | Conference System |
| Language | English |
Covers the initial steps for setting up and installing the VC120 system.
Details the procedures for turning the VC120 video conferencing system on and off.
Guides users through the initial configuration process upon first startup.
Basic configurations for personalizing system behavior and preferences.
Enabling and configuring remote control of the camera at the other site.
Step-by-step guide on how to initiate calls using various methods.
Procedures for handling incoming calls, either accepting or declining them.
Tools and procedures to diagnose system hardware and software issues.
Common problems and their solutions.
Troubleshooting steps for problems related to the video camera.
Addressing common problems affecting the display device's output.
Resolving issues related to poor video or audio quality during calls.
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