Yealink CPE80 - User Manual

Other manuals for Yealink CPE80

Administrator's Guide321 pages

Quick Start Guide2 pages

Questions and Answers:

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Michael ArnoldSep 3, 2025
Why is the voice quality poor on my Yealink Conference System?
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  Cynthia ValdezSep 3, 2025
  Poor voice quality during a call, such as intermittent voice, low volume, echo, or other noise, can be caused by several factors. Users may be sitting too far from or too near to the microphone. Check if the audio pickup device is moved frequently. Intermittent voice is probably caused by voice packet loss or jitter. Noise devices, such as computers or fans, may make it difficult to hear each other's voices clearly. Wires may also cause this problem.
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Margaret MasseySep 1, 2025
Why can't the far site hear the local audio on my Yealink CPE80 Conference System?
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  Paige TylerSep 1, 2025
  If the far site can't hear the local audio, ensure the local audio input device is correctly connected. Check if the local site is muted. Verify if the endpoint has enabled the auto-answer mute or auto-dialout mute feature.
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Kristin MayAug 31, 2025
Why is the Yealink CPE80 video quality bad?
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  bryantanthonyAug 31, 2025
  If the video quality is poor, ensure the display device has a suitable resolution. Check for packet loss. Verify that camera settings like brightness and white balance are correctly configured. Avoid high-intensity indoor light or direct sunlight on the camera.
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ywheelerAug 29, 2025
How to fix a Yealink CPE80 remote control that is not working?
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  Brenda SchultzAug 29, 2025
  If the remote control isn’t working, check if the endpoint is powered on. Ensure the battery's positive and negative charges are correctly connected and that the battery has sufficient power. Also, check for any nearby fluorescent or neon signs that might interfere.
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Tamara MartinezAug 27, 2025
What to do if the Yealink CPE80 display device is black?
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  morrisrobertAug 28, 2025
  If the display device is black, verify the connection to the VC110 unit. Ensure the endpoint isn't in sleep mode by pressing any key on the phone or remote. Also, check if the display device is in sleep mode or turned off, and try changing the video input source.
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Brian ObrienAug 27, 2025
Why Yealink Conference System endpoint fails to call the far site via IP address?
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  Heather LeonAug 27, 2025
  If the endpoint fails to call the far site via IP address, ensure that at least one call protocol is enabled on both sites. Verify that the network is connected and configured correctly. If issues persist, ping the IP address of the far site.
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Jennifer HigginsAug 25, 2025
Why does my Yealink Conference System network keep losing packets?
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  williamsgabrielleAug 25, 2025
  If the network keeps losing packets, check the network availability and ensure the LED indicator on the Internet port illuminates green. Try using a low-speed connection to check for packet loss. Also, check the configuration of the network speed and duplex mode on the endpoint, switch, and router.
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kimberly68Aug 22, 2025
What to do if I can’t hear audio during a call on my Yealink CPE80 Conference System?
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  Kristin BrooksAug 22, 2025
  If you can't hear audio during a call, ensure the local audio output device is correctly connected. Use audio diagnostics to check if the audio device is working normally. Make sure the ringer volume isn't set to the minimum. Also, check if the far site is muted.