Yealink One Talk W78B - Call Transfer and Conference; Transferring Calls; Conference Calls; N-way Conference Setup

User guide
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Transferring calls
During a call, you can transfer the call to another contact. You can use one of three ways:
• Direct Transfer: Transfer a call directly to the third party without consulting
• Consultative Transfer: Transfer a call with prior consulting
Performing a direct transfer
You can transfer a call to another contact immediately without consulting with her/him first.
Procedure
1. Select Options > (Call) Transfer, or press the TRAN key during a call
2. Enter the number you want to transfer the call to or select Directory > Directory/History to choose a contact
3. Press TRAN or Transfer to complete the transfer
Performing a consultative transfer
You can transfer a call to another contact immediately when receiving ringback or after consulting with her/ him first.
Procedure
1. Select Options > (Call) Transfer, or press the TRAN key during a call
2. Enter the number you want to transfer to and dial out
3. Do one of the following:
• When you hear the ringback tone, press the TRAN key or Transfer to finish a semi-Consultative Transfer
• After the contact answers the call, press the TRAN key or Transfer to finish an Consultative Transfer
(consultative transfer)
Conference calls
The phone supports creating a conference with other two external parties and multi-way network conference.
During the conference, follow these tips:
• Mute your microphone when you are not speaking, especially in noisy environments
• Avoid tapping or rustling papers near the microphone
• Speak in your normal voice without shouting
N-way Conference
If your system administrator has set a network conference feature on your phone, you can initiate a conference with two or more contacts.
Setting Up a Network Conference
You can set up a network conference with two or more contacts.