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Quick User Guide—Yealink SIP T-46G - T42G - T41P
Managing the Contact Directory
To access your directory:
1. Press the Dir softkey when the phone is idle.
2. Select the desired contact group.
3. Press the Enter softkey.
To add a contact:
1. Go to your directory.
2. Press the Add softkey to add a contact.
3. Enter the contact’s information.
4. Press the Add softkey to accept the change.
To edit a contact:
1. Go to your directory.
2. Press or to select the desired entry.
3. Press the Option softkey.
4. Select Detail, and edit the contact information.
5. Press the Save softkey to accept the change.
To delete a contact:
1. Go to your directory.
2. Press or to select the desired entry.
3. Press the Option softkey.
4. Select Delete.
5. Press the OK softkey at the deletion prompt.
Listening to Voicemail
If you have new voice messages, a notification on the
idle screen indicates that one or more voice messages
are waiting.
To listen to voice messages:
1. Press or the Connect softkey.
2. Follow the IVR to listen your voice messages.
Muting the Microphone
• Press to mute the microphone during a call.
• Press again to un-mute the call.
Using Do Not Disturb (DND)
Press the DND softkey when the phone is idle. The
icon on the status bar indicates that DND is enabled.
Adjusting Volume
• Press during a call to adjust the
receiver volume of the handset/speakerphone/
headset.
• Press when the phone is idle to
adjust the ringer volume.
Accessing Call Queues (If Enabled)
1. Press the CQueue softkey when the phone is idle.
2. Follow the IVR to log in to or out of the call queue.
Updating Ringtones
1. Press the Menu softkey when the phone is idle.
2. Go to Basic > Sound > Ring Tones.
3. Press or to select Common or the desired
account, and then press the Enter softkey.
4. Press or to select the desired ring tone.
5. Press OK or the Save softkey to accept the change.
Recording Calls (If Enabled)
1. Press the Rec softkey during a call. A message
announces that call recording has started.
2. Press the Rec softkey again to stop recording. A
message announces that call recording has ended.
Using Barge-Monitor-Whisper (If Enabled)
Monitor
1. Dial *22 or *BA before lifting the handset.
2. Press Dial or Call.
3. At the prompt, enter the extension you want to
monitor. You may be prompted for an access code.
4. Enter the access code to begin monitoring.
Important: Dial *22 before lifting the handset.
Whisper
1. To whisper to the agent that you are already
monitoring, dial *9 or *W.
2. To exit the whisper, mute the supervisor’s audio,
and revert to silent monitor mode, dial *6 or *M.
Barge
1. To barge into and join the call that you are already
monitoring, dial *5 or *J.
2. To exit the barge and revert to silent monitor mode,
dial *6 or *M.
Barge Direct
To barge directly into a call without monitoring first,
dial *23, then dial extension number. You are now
immediately in a 3-way conference call with the active
call.