PROBLEM CAUSE CORRECTION
ERR1 on screen: Wrong
reaction of the speed
sensor (If the monitor can
not get the signal from
the speed sensor for a
continual 15 seconds)
Inspect the distance and
position between the speed
sensor and magnet.
Inspect if the cables are
damaged or short circuit.
Inspect the cable jack if it has a
good connection.
1.
2.
3.
Adjust the distance between the magnet and
speed sensor and keep within 3mm.
Change the speed sensor.
Re-plug in the cable jack.
1.
2.
3.
Treadmill will not start
Not plugged in.
Safety key not on correctly.
Treadmill circuit breaker.
Switched o.
Loose connection.
1.
2.
3.
4.
5.
Plug into suitable outlet.
Insert safety key.
Reset circuit breaker.
Turn the switch on.
Un-plug and re-plug electrical cord.
1.
2.
3.
4.
5.
Running mat slipping
Running mat loose.
Deck needs lubrication.
1.
2.
Tighten running mat.
Lubricate mat and deck.
1.
2.
Treadmill noisy
Loose hardware.
Motor straining.
Clicking sound - roller
knocking.
1.
2.
3.
Tighten all visible screws, nut and bolts.
Check mat tension - 3 nger test.
Adjust rear rollers - check the tension.
1.
2.
3.
Inaccurate pulse rate
Too much hand movement.
Palms too wet.
Gripping hand grips too tight.
Wearing rings.
1.
2.
3.
4.
Stand on side rails to get accurate pulse reading.
Dry palms.
Grip using moderate pressure.
Remove all rings.
1.
2.
3.
4.
Technical Support
WHEN TO CALL FOR HELP
This treadmill is designed with user safety as the number
one priority. In the event of an electrical failure, the
treadmill will shut o automatically to prevent user injury
and to prevent damage to expensive components such as
the motor.
When you encounter unusual behavior from the treadmill,
simply turn the power switch o and on to reset the
treadmill. This should clear incidental errors and prepare
the treadmill for normal operation again. If, after you have
reset the treadmill by turning the power switch o and on
again, the treadmill is still not operational, then it is time
to call your dealer for advice.
NO SIGNAL ON THE CONSOLE LCD WINDOWS
If there is no signal on the monitor, even after you have
switched the treadmill o and on again to reset, check the
communication cable between the monitor and motor
controller. First, make sure the connections are rmly
connected and that the cable is not pinched or damaged.
If defective, ask your dealer for a replacement cable.
ENGLAND
York Fitness U.K. Ltd.
York Way, Daventry, Northants, NN11 4YB,
England
Tel: (01327) 701800
Help desk Tel: (01327) 701824
Fax: (01327) 706704
Email: helpdesk@yorktness.co.uk
AUSTRALIA
York barbell (aust) pty. ltd.
Unit 1, Lot 2, Swaham Road, Minto, N.S.W.
2566, Australia
Tel: (02) 9603 8444
YORK® Assist: 1800 730 149
Fax: (02) 9603 8555
Email: service@yorktness.com.au
TROUBLESHOOTING
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