What does it mean if the ON-OFF light on my You-Q ALEX flashes 5 times?
If the ON-OFF light on your You-Q Wheelchair flashes 5 times, the left-hand parking brake (m1) connection is not good or disconnected. Check the connection and the cabling. If the connection is faulty, replace the drive motor.
What does it mean if the ON-OFF light on my You-Q ALEX flashes 4 times?
If the ON-OFF light on your You-Q Wheelchair flashes 4 times, the right-hand motor (m2) connection may not be good (loose or short circuit). Check the connection and the cabling. If the connection is defective, replace the motor. The output of the power module may also be defective; however, this is usually caused by a defect in the motor itself. Only replace the power module if the error occurs immediately when you switch it on. If the error occurs when you start to drive, the entire motor circuit is causing the error, and you should replace the motor.
What does it mean if the ON-OFF light on my You-Q ALEX Wheelchair flashes 3 times?
If the ON-OFF light on your You-Q Wheelchair flashes 3 times, the left-hand motor (m1) connection may not be good (loose or short circuit). Check the connection and the cabling. If the connection is defective, replace the motor. The output of the power module may also be defective; however, this is usually caused by a defect in the motor itself. Only replace the power module if the error occurs immediately when you switch it on. If the error occurs when you start to drive, the entire motor circuit is causing the error, and you should replace the motor.
What does it mean if the ON-OFF light on my You-Q ALEX flashes twice?
If the ON-OFF light on your You-Q Wheelchair flashes twice, it indicates a DX accessory defect. The module shows a fault as a result of a programming fault, short circuit, and/or overload of the accessories. The electrical high/low adjustment (if optional) might not be in the lowest position. The LED also flashes twice to indicate that the speed limitation has been switched on, causing the wheelchair to drive considerably slower.
What does it mean if the ON-OFF light on my You-Q Wheelchair flashes once?
If the ON-OFF light on your You-Q Wheelchair flashes once, it indicates a DX module defect. Replace one or more modules. Each module has a separate status LED, which can help you identify the defective one.
Why is my You-Q ALEX Wheelchair driving slower than usual?
If your You-Q Wheelchair is continuously driving slower than normal, start by checking if all seating options are in the neutral position. The speed limit may be engaged due to a microswitch signal from a seating function. Also, measure the resistance from the speed limit cable in different seating positions, as bad cable connections or a broken resistor can influence the drive inhibit signal. Finally, verify the program settings and reprogram if needed, as incorrect programming can cause this issue.
Why is my You-Q ALEX Wheelchair moving rapidly and jerkily?
If your You-Q Wheelchair moves very rapidly and jerky, the load compensation may be too high. Modify the load compensation in the driving program and check with the manufacturer for correct settings.
Why does my You-Q ALEX Wheelchair move so slowly and lack power?
If your You-Q Wheelchair moves/turns very slowly and seems to be lacking power, the load compensation may be too low or incorrectly set. Modify the load compensation in the driving program and check with the manufacturer for correct settings. Additionally, too much load on the front castors (for RWD models) can cause this issue. Modify the seating setup to achieve better weight distribution.
Why isn't the lighting working on my You-Q Wheelchair?
If the lighting on your You-Q Wheelchair does not function, check the cabling to ensure it is correctly connected, referring to the wiring diagrams for correct connections. Also, verify that the lighting settings are correctly set in the program and make any necessary corrections.
Why is the seating actuator on my You-Q Wheelchair moving in the wrong direction?
If the seating actuator on your You-Q Wheelchair moves in the wrong direction after replacement, the wiring connections may be twisted in the cable or motor. Change the actuator direction in the driving program or replace the cable or part.
Warnings about hot parts, pinch points, and risks from moving components.
Lists essential checks like tyre pressure, battery charge, and freewheel switch.
Provides safety guidelines and steps for making transfers into and out of the wheelchair.
Explains joystick control, curves, braking, emergency stops, and slope driving.
Recommends against using the wheelchair as a car seat and details securing methods.
Advises on lifting, securing with tie-down systems, and reducing the wheelchair for transport.
Outlines cleaning procedures and provides battery type and winter performance information.
Instructions for charging, maintaining, and replacing the wheelchair batteries.
General| Brand | You-Q |
|---|---|
| Model | ALEX |
| Category | Wheelchair |
| Language | English |
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