Why is the seating mechanism on my You-Q ALEX Wheelchair moving with difficulty?
If the seating mechanism on your You-Q Wheelchair is moving poorly or with extreme friction, check the mechanism for loose bolts, cracked, or bent parts, and replace any damaged parts or modules.
Why does the seating actuator on my You-Q ALEX Wheelchair stop working so quickly?
If the seating actuator on your You-Q Wheelchair only functions for a short time, check the programming and make corrections if needed, contacting the manufacturer for correct settings, as the max current setting may be too low. Additionally, the actuator timeout setting may be too short, or the actuator speed may be too low, so check the programming and make corrections as necessary, contacting the manufacturer for the correct settings. Finally, the actuator itself may be internally malfunctioning, so check its temperature after operation and listen for excessive noise when operated; replace the actuator if necessary.
What causes the seating actuator on my You-Q ALEX to stop working?
If the seating actuator on your You-Q Wheelchair does not function, first check the programming and make corrections if needed, contacting the manufacturer for correct settings. Also, inspect the cables for damage or incorrect connections and replace them if necessary. If the wheelchair goes into fault status when the actuator is operated, the actuator may have a short circuit and need replacement. Verify if an actuator inhibit is active by checking the program and confirming that the inhibit signal is functioning correctly. Lastly, test the actuators on a different output channel to identify if the actuator module has a fault.
Why does my You-Q ALEX wobble when driving?
If your You-Q Wheelchair wobbles overall or moves up and down when driving, check for misalignment of the tires on the drive wheels, which can be caused by long inactive periods. If misaligned, reduce the tire pressure to 1 bar, drive for several minutes at moderate speed, and then increase the pressure again to the advised value to reduce misalignment. If this is not sufficient, replace the wheel.
Why are the motors on my You-Q ALEX Wheelchair so noisy?
If the motors in your You-Q Wheelchair are making excessive noise, check the carbon brushes and collector. If needed, replace the brushes or the motor.
Why do the castor wheels on my You-Q Wheelchair wobble at high speed?
If the castor wheels on your You-Q Wheelchair "wobble" at higher speeds, check the tire pressure and decrease it if needed, referring to the user manual for the correct value. Also, consider whether there is too little load on the castor wheels and, if possible, modify the seating setup or decrease the tire pressure.
Why does my You-Q ALEX Wheelchair only work for a short time?
If your You-Q Wheelchair only drives well for a short period, the current limit may be set too low, or the controller may be underspecified. Check the program settings and replace the controller if necessary.
Why is my You-Q Wheelchair lacking power?
If your You-Q Wheelchair has too little power to drive properly, check the tire pressure of both the drive wheels and castors and inflate them if needed, consulting the user manual for the correct values. Also, verify that the programming of the speed and torque settings is correct and make any necessary corrections.
What to do if my You-Q Wheelchair powers on but won't move?
If your You-Q Wheelchair can be powered up but does not drive, first ensure that the parking brakes are not in freewheel mode. If they are, switch them to Drive mode. Also, check for active drive inhibits. Examine the program to identify any present drive inhibits and inspect the cabling of drive inhibits on the wheelchair.
Why does my You-Q ALEX lose power over the day?
If your You-Q Wheelchair drives slower throughout the day, especially after several hours, the batteries may be the issue. Check the batteries and their voltage. Ensure proper and complete battery charging by examining the battery charger and discussing charging duration with the user. Overheating can also cause this; extreme usage might trigger the power module to reduce maximum currents for protection. Check the wheelchair in freewheel mode for extreme resistance on rolling or turning. For DX2 controls, the gyro module (if present) might not be connected correctly or functioning properly, causing controllers to switch to SystemSlowDown mode; inspect the gyro cabling and replace the gyro module if necessary.
General| Brand | You-Q |
|---|---|
| Model | ALEX |
| Category | Wheelchair |
| Language | English |
Warnings about hot parts, pinch points, and risks from moving components.
Lists essential checks like tyre pressure, battery charge, and freewheel switch.
Provides safety guidelines and steps for making transfers into and out of the wheelchair.
Explains joystick control, curves, braking, emergency stops, and slope driving.
Recommends against using the wheelchair as a car seat and details securing methods.
Advises on lifting, securing with tie-down systems, and reducing the wheelchair for transport.
Outlines cleaning procedures and provides battery type and winter performance information.
Instructions for charging, maintaining, and replacing the wheelchair batteries.
To Next Page
