Z GRILLS 7002B User Manual (English)

Questions and Answers:

I
imasseyAug 4, 2025
What to do if I see HEr High Temperature Error on my Z GRILLS 7002B?
- C
  Cody ColemanAug 4, 2025
  If you are experiencing an HEr High Temperature Error on your Z GRILLS Grill, there may be too many pellets in the fire pot because the grill lid was open for too long. To resolve this: * Switch the grill OFF and turn the Controller Dial to Shut Down. * Immediately turn the power switch back ON, open the lid, and set to Smoke. * Wait until you hear a “roaring” sound, then close the lid and set to the desired temperature. Also, avoid opening the lid longer than needed while cooking. If the issue persists, check the temperature sensor connection, and if problems continue, contact Z Grills customer support for a replacement temperature sensor.
V
vgloverAug 9, 2025
How to fix Z GRILLS 7002B Grill not turning on?
- N
  nmartinAug 9, 2025
  If your Z GRILLS Grill isn't turning on and the controller display is blank, with no fan or auger noises, first check the power supply to the grill, ensuring it meets the standard residential requirement of 10Amp 240V AC. If you're using a portable power supply, make sure it provides a minimum of 400Watt power at 240V AC. Also, check that all wiring plugs are tightly connected. If the power supply is confirmed but the controller LCD display is still not lighting up, the controller may be faulty and need replacement. Contact Z Grills customer service to get a replacement controller.
M
Morgan MartinAug 14, 2025
What to do if my Z GRILLS 7002B Grill shows LEr error?
- S
  Susan RamosAug 15, 2025
  If your Z GRILLS Grill displays an LEr error, has no smoke, or the fire goes out, it could be due to several reasons. First, check that there are pellets in the hopper and that they are being delivered to the fire-pot while the auger is slowly turning. Also, ensure that the Initial Startup procedure has been completed to prime the auger feed tube with pellets. If there are lots of unburnt pellets in the fire-pot, moist pellets may be the problem. Clean out all existing pellets and replace them with clean, dry pellets. Too much ash can also smother the fire; clean the ash from the fire-pot.
C
Christopher HernandezAug 30, 2025
Why is my Z GRILLS 7002B auger noisy?
- W
  Wanda DavisAug 30, 2025
  Occasional clunking and squeaking sounds from the auger in your Z GRILLS Grill are normal, and are due to the auger breaking through longer pellets. Try using shorter pellets to reduce the noise.
M
Mckenzie WernerSep 10, 2025
Why is the temperature incorrect on my Z GRILLS 7002B Grill?
- J
  jessicajohnsonSep 12, 2025
  If the temperature on your Z GRILLS Grill is incorrect, start by cleaning the Grill Temperature Sensor to ensure accurate readings. If the temperature is consistently different from the setting, the controller or temperature sensor may be faulty. Compare the grill probe temperature to a food probe located next to the grill temperature sensor. If the grill temperature consistently shows a higher or lower temperature (e.g., always 20°C higher), it is most likely a faulty temperature sensor. Vacuum out the fire-pot after each 5kg of pellet usage. During hot weather, the grill may exceed the set temperature; place the grill in a shaded area or open the lid to allow the temperature to drop. Avoid opening the lid too often or for too long, as this can cause larger temperature swings.

Z GRILLS 7002B Specifications

General

Brand	Z GRILLS
Model	7002B
Category	Grill
Language	English

Summary

Safety Information

Safety Dangers

Identifies critical hazards including flammable liquids and high voltage electricity.

Safety Warnings

Highlights operational risks like hot surfaces, unattended grills, and safe distances.

Safety Cautions

Provides advice on pellet storage, cleaning, and preventing tip-over risks.

Quick Reference Guide

Initial Startup Procedure

Steps for initial grill setup before first use or after running out of pellets.

New Grill Burn-In

Procedure for a 45-minute high-temperature burn-in before cooking food.

Normal Startup and Shutdown

Instructions for starting and safely shutting down the grill during normal operation.

Grease Fire and Error Handling

Guidance on managing grease fires and responding to error displays.

Technical Specifications

Food Minimum Temperature Chart

Cleaning the Grill

Cleaning Grease Tray and Bucket

Instructions for cleaning the grease tray, drain, and collection bucket.

Cleaning Grilling Racks

Guidance on cleaning grill racks without damaging the ceramic coating.

Cleaning Fire-pot and Chimney

Procedure for removing ash from the fire-pot and cleaning the chimney.

Cleaning Grill Surfaces and Sensors

How to wipe down grill surfaces and clean the temperature sensor.

Cleaning Food Temperature Probes

Proper methods for cleaning food probes to prevent contamination.

Wood Pellet Storage and Handling

Advice on storing wood pellets to prevent moisture absorption and auger issues.

Controller Operation

Controller ON/OFF Switch

Details on using the main power switch for the controller.

Controller Dial Settings Explained

Understanding the functions of the Shut Down, Smoke, and temperature settings.

Food Probe Temperature Button

How to use the button to cycle through grill and food probe temperatures.

Error Codes

Temperature Sensor Error (Er1)

Troubleshooting for when the controller loses signal from the temperature sensor.

Controller System Error (Er2)

Steps to reset the controller and resolve system errors.

Low Temperature Error (LEr)

Diagnosing low temperature issues, like running out of pellets or ignition failure.

High Temperature Error (HEr)

Resolving high temperature errors due to ambient conditions or sensor issues.

Main Grill Components

Hopper and Feed System Components

Identifies hopper bottom, feed chute, and lid handle.

Grill Body and Chimney Components

Details grill lid, sensor, fire pot, and chimney parts.

Grill Base and Racks Components

Components related to the grill base, legs, wheels, and racks.

Internal Grill Parts

Identification of heat baffle, grease tray, and bucket.

Unpacking and Assembly Instructions

Grill Unpacking and Preparation

Proper procedures for unpacking grill components to prevent damage.

Assemble Main Grill Structure

Steps for attaching the grill drum, base, and wheels.

Attach Grill Lid and Hopper

Instructions for connecting the hopper, lid, and handles.

Install Chimney and Baffle

Guidance on installing the chimney stack and heat baffle.

Install Grease Tray and Racks

Steps for installing the grease tray, grill racks, and bucket.

Wiring Diagram

Spare Parts List

Initial Startup Instructions

Preparation and Initial Power On

Steps for removing components, checking hopper, and connecting power.

Controller Settings and Pellet Drop

Setting the controller to Smoke and confirming pellet delivery.

Fire Establishment and Final Setup

Ensuring fire establishment and replacing components before use.

New Grill Burn-In Procedure

Burn-In Preparation and Startup

Starting the burn-in process with components in place.

High Temperature Burn-In Run

Running the grill at 232°C for 45 minutes to burn off oils.

Cool Down and Final Cleaning

Completing the burn-in by running on Smoke and then shutting down.

Normal Operation

How the Grill Operates

Explanation of the controller, auger motor, and fan interaction.

Normal Startup Procedure

Step-by-step guide for starting the grill for normal cooking.

Normal Shutdown Procedure

Safe methods for shutting down the grill after cooking.

Managing Inaccurate Temperatures

Tips for dealing with temperature spikes and variations during operation.

Changing Temperature Settings

Wood Pellet Tips

High Temperature Searing Feature

Troubleshooting Common Issues

Power, Display, and Fan/Auger Issues

Resolving problems with the grill not turning on or display errors.

Error Codes (LEr, HEr) and Ignition

Troubleshooting LEr, HEr, no smoke/fire, ignition, pellets, and ash issues.

High Temperature Error (HEr)

Incorrect Grill Temperature

Temperature Overshoot and Smoke Issues

Auger Noise and Smoke Prevention

Smoke in Windy Conditions

Grill Repair Instructions

Fuse and Temperature Sensor Replacement

DIY replacement guides for fuses and temperature sensors.

Controller and Fan Replacement

Instructions for replacing the controller board and fire-pot fan.

Ignition Rod and Auger Motor Repair

Guides for replacing the ignition rod and auger motor.

Limited Product Warranty

Warranty Claim Process

Steps for submitting a warranty claim and required information.

Manufacturer's Warranty Policy

Details the warranty period, coverage, and exclusions.

Register Your Grill

Get Help

Join Our Community

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Z GRILLS 7002B User Manual

Table of Contents

Questions and Answers:

Z GRILLS 7002B Specifications

Summary

Safety Information

Safety Dangers

Safety Warnings

Safety Cautions

Quick Reference Guide

Initial Startup Procedure

New Grill Burn-In

Normal Startup and Shutdown

Grease Fire and Error Handling

Technical Specifications

Food Minimum Temperature Chart

Cleaning the Grill

Cleaning Grease Tray and Bucket

Cleaning Grilling Racks

Cleaning Fire-pot and Chimney

Cleaning Grill Surfaces and Sensors

Cleaning Food Temperature Probes

Wood Pellet Storage and Handling

Controller Operation

Controller ON/OFF Switch

Controller Dial Settings Explained

Food Probe Temperature Button

Error Codes

Temperature Sensor Error (Er1)

Controller System Error (Er2)

Low Temperature Error (LEr)

High Temperature Error (HEr)

Main Grill Components

Hopper and Feed System Components

Grill Body and Chimney Components

Grill Base and Racks Components

Internal Grill Parts

Unpacking and Assembly Instructions

Grill Unpacking and Preparation

Assemble Main Grill Structure

Attach Grill Lid and Hopper

Install Chimney and Baffle

Install Grease Tray and Racks

Wiring Diagram

Spare Parts List

Initial Startup Instructions

Preparation and Initial Power On

Controller Settings and Pellet Drop

Fire Establishment and Final Setup

New Grill Burn-In Procedure

Burn-In Preparation and Startup

High Temperature Burn-In Run

Cool Down and Final Cleaning

Normal Operation

How the Grill Operates

Normal Startup Procedure

Normal Shutdown Procedure

Managing Inaccurate Temperatures

Changing Temperature Settings

Wood Pellet Tips

High Temperature Searing Feature

Troubleshooting Common Issues

Power, Display, and Fan/Auger Issues

Error Codes (LEr, HEr) and Ignition

High Temperature Error (HEr)

Incorrect Grill Temperature

Temperature Overshoot and Smoke Issues

Auger Noise and Smoke Prevention

Smoke in Windy Conditions

Grill Repair Instructions

Fuse and Temperature Sensor Replacement

Controller and Fan Replacement

Ignition Rod and Auger Motor Repair

Limited Product Warranty

Warranty Claim Process

Manufacturer's Warranty Policy

Register Your Grill

Get Help

Join Our Community

Related product manuals