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Advanced User Information
Additional Diagnostics Tools
11/15/10 HC100 User Guide 61207L-002 B
Additional Diagnostics Tools
The media sensor profile and the communications diagnostics test are available as diagnostic
tools.
Media Sensor Profile
Use the media sensor profile to troubleshoot the following types of problems:
• If the media sensor experiences difficulty in determining where wristbands start and stop.
• If the media sensor incorrectly identifies a preprinted area on a wristband as the end of the
wristband.
The media sensor readings are shown as peaks and flat areas on the media sensor profile
(Figure 15). Two peaks appear when the sensors are operating properly, indicating that the
sensors correctly detected the black mark on the back of the wristband. A media sensor profile
prints on two wristbands.
Figure 15 • Media Sensor Profile
To print a media sensor profile, complete these steps:
1. Make sure that the printer is on (I) and ready to print.
2. Press and hold PAUSE/FEED until the green lights turn off on the printer status indicator
and the orange lights blink once. Continue holding
PAUSE/FEED until the orange lights
blink twice.
3. Release PAUSE/FEED.
A media sensor profile prints.
MEDIA MEDIA MEDIA MEDIA MEDIA MEDIA MEDIA MEDIA MEDIA MEDIA MEDIA MEDIA MEDIA MEDIA MEDIA MEDIA MEDIA MEDIA MEDIA MEDIA MEDI IA MEDIA MEDIA MEDIA MEDIA MEDIA MEDIA MEDIA MEDIA MEDIA MEDIA MEDIA
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