Zebra P330i - Page 54

42 Zebra P330i & P330m Card Printer User’s Manual 980459-001 Rev D
Troubleshooting
Print Quality Issues
Possible Cause:
• Ribbon cartridge is not correctly positioned.
Solutions:
• Ensure that the ribbon is properly rolled onto the ribbon cores of the cartridge and that
there are no wrinkles in the ribbon.
• Replace ribbon cassette, making sure it locks in place.
Possible Cause:
• Print Head is dirty.
Solution:
• Clean the Print Head
Possible Cause:
• Print Head elements are damaged (e.g., scratched or burnt).
Solution:
• Call Zebra Customer Service for Print Head replacement information.
Example 2 • There are non-printing horizontal lines (white) on the card surfaces.