22
TROUBLESHOOTING
Problem Possible Cause Solution
The device does not
work.
The wiring harness for the power
supply is not connected properly.
Check the wiring harness of the
power supply.
A fuse for the power supply has
blown.
Check the fuse and replace it
against a new one with the same
ampere rating, if it’s broken.
The device is switched off or in
stand-by mode.
Turn on the device.
The video playback
works without any
problems, but the
audio playback is not
audible.
The audio playback is muted.
Increase the volume or deactivate
the muting function.
In DAB/DAB+ mode,
the number of radio
channels is not as
much as expected.
The number of available
channels is limited due to the
local broadcasting system. The
available channels can vary
depending on the area.
Perform “Scan” to rescan all the
channels.
Some radio channels are not
available in this area.
Only the locally broadcasted
channels can be receive. They can
differ depending on the area.
In DAB/DAB+ mode,
all of the channels
show low signal
quality.
The antenna are not properly
connected.
Please check the connection of
the antenna and try to place the
antenna at different locations.
No DAB/DAB+ radio service is
provided in this area.
Check your country DAB/DAB+
radio coverage map. It is not
possible to listen to digital radio in
non-covered areas.