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Product Specifications Warranty Terms
Warranty Period
1.Customers are entitled to replacement or free repair service in case of quality defect(s) found in
the product within 15 days upon receipt of the product.
2.Customers are entitled to free repair service from ZHIYUN for any product proven defective in
material or workmanship that results in product failure during normal consumer usage and
conditions within the valid warranty period, which is 12 months counting from the date of delivery.
This warranty does not apply to the followings
1.Products subjected to unauthorized repair, misuse, collision, neglect, mishandling, soaking,
accident, and unauthorized alteration.
2.Products subjected to improper use or whose labels or security tags have been torn off or altered.
3.Products whose warranty has expired.
4.Products damaged due to force majeure, such as fire, flood, lightning, etc.
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