804050UK G4 Commercial chilled and sparkling installation instructions - Sept. 2016 - v3.02 Page 19 of 20
Trouble shooting
System fault
message
Possible cause Solutions
Power Board Fault Electrical disruption Check power supply and all fuses
Interface Fault Internal fault Call Zip service
Level Board Fault Internal fault Call Zip service
Condenser Screen Blocked Blocked air filter Remove blockage / clean filter / check user guide
Water leak, Isolate Mains Water leak Turn off mains water supply / call for service
Compressor Over Run Compressor too hot Check ventilation
Water Supply Failure No water Check water supply is turned on
Cold Sensor Open Internal fault Call Zip service
Cold Sensor Closed Internal fault Call Zip service
Flood Sensor Open Internal fault Call Zip service
Condenser Sensor Closed Internal fault Check ventilation / Call Zip service
Condenser Sensor Open Internal fault Check ventilation / Call Zip service
Compressor. Driver Fault No chilled water Call Zip service
A DC Pump is faulty Internal fault Call Zip Service
Condenser Overtemp Blocked air filter Remove blockage / Clean filter / check user guide
Comp Fuse/Driver Fault Internal fault Call Zip service
Flash Mem corrupted Internal fault Call Zip Service
Flow Sensor Fault Internal fault Call Zip Service
Call an electrician, a plumber, or Zip on 0345 6 005 005 for assistance, service, spare parts or enquiries.
End of life disposal
The use of this crossed out wheeled bin logo indicates that this product needs to be disposed of separately to any
other household waste.
Within each of the European Union member countries, provisions have been made for collection and recycling of
unwanted electrical and electronic equipment. In order to help preserve our environment we ask that you dispose of
this product correctly. Please contact Zip Customer Service on 0345 6 005 005 for advice.
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