Page 8 Zip Tudor - Installation & Operating Instructions - 81333 - February 2010 V2
Head Office
Zip Heaters (Aust) Pty Ltd.
ABN 46 000 578 727.
67 Allingham Street,
Condell Park, NSW. 2200
Postal: Locked Bag 80
Bankstown 1885, Australia.
Website: www.zipheaters.com
Telephone: (02) 9796 3100
Facsimile: (02) 9796 3858
Free Call: 1800 638 633
Certain warranties may be implied by law into your contract with Zip. The
warranty provided below is additional to these implied warranties and nothing
set out below shall limit your statutory rights or rights at law.
Zip Heaters (Aust) Pty Ltd warrants that, should any part fail within 12 calendar
months of installation, that part will be repaired or replaced free of charge by
Zip or its Distributor or Service Provider, except as set out below, provided
the appliance is installed and used strictly in accordance with the instructions
supplied, and that failure is not due to accident, misuse, abuse, unsuitable
water conditions, or to any alteration, modification or repair by any party not
expressly nominated by Zip.
No costs are payable by the customer other than any mileage or travelling-time
charges incurred by a Zip Service Provider or the cost of removal, cartage and
re-installation of any component of the appliance if it needs to be returned for
repair to Zip or its Distributor.
This warranty does not cover damage resulting from non-operation of the
appliance, the use of non authorised parts or consequential damage to any
other goods, furnishings or property.
Zip does not exclude, restrict or modify any liability that cannot be excluded,
restricted or modified or which cannot, except to a limited extent, be excluded,
restricted or modified as between the owner or user and Zip under the laws
applicable.
Furthermore, this warranty does not displace any statutory warranty, but, to the
extent to which Zip is entitled to do so, the liability of Zip under any statutory
warranty will be limited at Zip’s option to the replacement of the appliance
or supply of equivalent appliance, the payment of the cost of replacing the
appliance or acquiring an equivalent appliance, or the payment of the cost of
having the appliance repaired or the repair of the appliance.
# Warranty Information
Fault Possible cause Solution
No heat No power
Faulty element
Faulty thermostat
Faulty cutout
Tripped overload
Check power supply
Contact Zip
No water No supply
Blockage
Faulty thermostat
Check water supply
Contact Zip
No indicator
Faulty LED
Faulty connection
Contact Zip
Problem Solving
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