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Lisa AndersonSep 14, 2025
How to troubleshoot ZOLL Medical Equipment when the green check does not appear?
- CChristine MyersSep 14, 2025
If the green check does not appear in the status indicator window of your ZOLL Medical Equipment, try the following: 1. Initiate a manual self-test by pressing and holding the On/Off button for more than 5 seconds. 2. Verify the defibrillation pads cable is properly attached to the defibrillator, or replace the defibrillation pads. 3. Replace the battery pack. If the defibrillator fails the test again, remove the AED from service and contact ZOLL Technical Service.