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ZONKO K118 - General Handling and Charging Precautions; Frequently Asked Questions (FAQ)

ZONKO K118
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19
temperature is too high or too low, otherwise the equipment, batteries and chargers
may fail as a result.
Only use the original accessories of this equipment; unauthorized accessories may
damage this equipment and shorten its service life.
Please do not expose the equipment, batteries and chargers to strong shock or
vibration, so as to avoid equipment, battery and charger failure.
Please do not hit, throw or needle the MID, and avoid falling, breaking, squeezing
or bending the MID.
Please do not disassemble the equipment or accessories arbitrarily, otherwise the
equipment and accessories will not be covered by our company's warranty.
Please do not put the equipment in places where it is too cold or too hot
Please keep MID and its accessories out of the reach of children, and do not let
children use MID without supervision.
Please strictly follow the relevant instructions herein when using USB data cable,
otherwise it may damage your MID or personal computer.
Please do not use the MID in wet environment such as bathroom, and avoid the
MID being soaked or washed by liquid.
Please do not disassemble the equipment and accessories arbitrarily, otherwise the
equipment and accessories will not be covered by our company's warranty.
When using this MID, please comply with relevant laws and regulations and
respect the privacy and legal rights of others.
Answers to frequently asked questions
The tablet computer can't unlock if its password is forgotten.
Press and hold the Volume-key in the power-off state, and and press and after holding the
Power-on key for about 10 seconds to enter the power-on mode, release the Power-on key and
press and hold the Volume -key to enter the factory mode, then press the Volume+-key to select
and clear EMMC, and press the Power-on key to confirm and select Formatting to restore the
factory settings.
If the WIFI signal of the tablet computer is unstable, disconnect it.
Shut down and restart the WIFI router at home to see if it is because the router is not restarted for
too long. For non-router problems, click Settings - System - Advanced - Reorganization options -
Reset WLAN, Mobile Data Network and Bluetooth Settings.
After the tablet computer is not used for a long time, the battery will sleep and cannot be
started.
Plug in the charger and charge for 1-2 hours to activate the battery.
The tablet computer cannot be charged or powered on.
Please check whether the tablet computer has power. If it has no power, please charge it for half an
hour. Check whether the charger can be used normally. If the charger is damaged, please replace it
in a prompt manner. If it is not attributable to the charger, please contact our customer service staff