13
Cannot select or use the device
Confirm that the t is connected to the
computer correctly.
Quit all the software that is using the t
,
and disconnect and reconnect the Thunderbolt™
cable connected to the
.
Reinstall the driver. t
Playback sound cannot be heard or is quiet
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TFUUJOHTPOUIFTQFBLFST
"EKVTUUIFTQFBLFSWPMVNFPSIFBEQIPOF t
volume on the
.
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4ZTUFN1SFGFSFODFTJTTFUUP;00.5"$
Recorded audio is too loud, too quiet or silent
Adjust the input gain of the t .
Confirm that no connection cable is plugged t
JOUPUIF*/4536.&/5JOQVUKBDL*GZPVXBOUUP
SFDPSEVTJOH*/165ZPVNVTUEJTDPOOFDUBOZ
DPOOFDUJPODBCMFGSPNUIF*/4536.&/5JOQVU
KBDL
When using a condenser mic, turn phantom t
power on.
$POmSNUIBUUIF*OQVUPGUIF4PVOEQBOFPGUIF t
4ZTUFN1SFGFSFODFTJTTFUUP;00.5"$
The sound of the device connected to the
input jack is distorted
$POGJSNUIBUUIFSFE-&%TBSFOPU MJHIUJOH t
XIFOUIF-&%NFUFSTBSFTIPXJOHUIFJOQVU
levels. If they are lighting, lower the input
levels.
Sound skips during playback or recording
If you can adjust the audio buffer size of the t
software that you are using, increase the buffer
size.
Cannot play or record
$POGJSNUIBU;00.5"$JT TFMFDUFEJOUIF t
4PVOEQBOFPGUIF4ZTUFN1SFGFSFODFT
Confirm that t
is set for input and output in
the software that you are using.
Confirm that t
is connected to the
computer correctly.
Quit all the software that is using the t
,
and disconnect and reconnect the Thunderbolt™
cable connected to the
.
Troubleshooting
Troubleshooting