Zoom UAC-2 - Troubleshooting Common Issues; Device Detection Problems; Audio Playback Issues; Recording Level Problems

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Troubleshooting
Troubleshooting
Cannot select or use the device
Confirm that the t is connected to the
computer correctly.
Quit all the software that is using the t
,
and disconnect and reconnect the USB cable
connected to the
.
Reinstall the driver.t
Connect the t
directly to a USB port on
the computer. Do not connect it to a USB hub.
Playback sound cannot be heard or is quiet
Check the speaker connections and volume t
settings on the speakers.
Ad j u st t h e OU T P U T an d PH ON ES vo lume t
controls.
Confirm that the Sound setting of the computer t
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Recorded audio is too loud, too quiet or silent
Adjust the input gain of the t .
When using a condenser mic, turn phantom t
power on.
Confirm that the Sound setting of the computer t
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The sound of the device connected to the
input jack is distorted
Confirm that the level indicators are not lighting t
red. If they are lighting, lower the input levels.
Sound skips during playback or recording
If you can adjust the audio buffer size of the t
software that you are using, increase the buffer
size.
Turn the automatic sleep function and other t
computer power saving settings OFF.
Connect the t
directly to a USB port on
the computer. Do not connect it to a USB hub.
Cannot play or record
Confirm that the Sound setting of the computer t
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Confirm that t
is set for input and output
in the software that you are using.
C on fi rm t h at t
is c o nn ec te d to t h e
computer correctly.
Quit all the software that is using the t
,
and disconnect and reconnect the USB cable
connected to the
.
Cannot use with an iPad
Turn Class Compliant Mode ON. (t
→
P.8)
Confirm that the AD-14 adapter designed for this t
unit is connected.